The receptionist had no experience in customer service and failed to arrange the reserved car park for our family. It’s extremely inconvenient for us to go back and forth between car parks and hotel. Moreover, The description of the accommodation is not accurate.
真實旅客
於 2019 年 12 月住了 1 晚
10/10 有夠讚
Heather
2024年11月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a semi traditional hotel. I loved the location and the ladies at the front desk were very welcoming. The shower room is in an onsen. You can shower there but also enjoy the onsen if you'd like.
Heather
於 2024 年 11 月住了 3 晚
6/10 一般般
Esther
2024年10月19日
喜歡:整潔度和客房舒適度
不喜歡:員工素質
Hostel or hotel?
While the room was spacious and we had what we needed for a good night’s sleep, I was surprised by how dirty the carpet was and the it wasn’t cleaned once during our three night stay. The ladies toilet on the second floor didn’t work ( bidet settings) and it felt more like a hostel than a hotel but minus the fun vibe.
The shuttle was “unavailable “ but I think it is non-existent. The flower pots leading to the entrance are full of weeds and gives a good idea of what to expect once inside.
Good hotel a good locational. When we reserved we did not realized that the bathroom is outside the room, but it was not a big problem, it was not crowded. Also hotel has a small onsen inside where you could relax. Good relation price-quality.
真實旅客
於 2023 年 4 月住了 1 晚
8/10 不錯哦
Gabriela
家庭旅遊
2023年1月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
This is a hostel-like hotel with shared bathrooms and showers, this is not stated in the hotel description and came as a surprise when we arrived. It's not disability friendly as there is a steep slope to access the entrance. Overall a nice stay for a couple of nights though