2/10 很糟糕
Matthew
2024年4月16日
不喜歡:整潔度、員工素質和設施服務
URGENT: do not stay unless you want you room to be broken into and all you money/ items stolen by the owners kids and family.
On my last night after an amazing trip in Samoa I took a shower in this time the owner's son and nephew broke into my room stealing over $700 tala and items. This was denied by the whole family and water works put on knowing I had to leave in a few hours to the airport to fly back to Australia. For reference I notifies other people staying in the fales and everyone packed their items and left that night after it. Natina offered a full refund of my stay and my stolen money returned although as my travel company is unable to get in contact with them after days and they have been ignoring me through emails, messages and phone calls this was the only option seeing there is no police involvment in these villages.
This ruined a perfect traditional stay in Samoa.
Matthew
於 2024 年 4 月住了 6 晚