The staff at this property truly care about their hotel and the guests who stay there. You can see it in the well kept property and the friendliness of the staff. At one point, my mom made a remark that the housekeeper was whistling as she worked, and said, "wow, she must really enjoy working here." When the employees enjoy where they work, it shows in everything they do. Nolan, who welcomed us when we checked in, was so kind, and went all out dressed as Santa for Christmas Eve. They have warm cookies and smiles in the evening, and free breakfast in the morning. Natasha was so helpful when we decided to stay an extra night, she made sure to help me keep the same room (not always an option, so very grateful). The hotel is tucked back behind some stores and restaurants, only a mile from downtown Auburn, so it's super convenient and walkable. Surprisingly quiet and very well kept, you could forget it's located in a high traffic area. This is definitely my new go to when visiting Seattle.