Room was in ill repair, holes in the walls, very little hot water to shower. Bed was comfortable.
Aileen
於 2025 年 1 月住了 1 晚
8/10 不錯哦
La Juan
2025年1月18日
喜歡:整潔度、員工素質和住宿環境和硬體
La Juan
於 2025 年 1 月住了 2 晚
2/10 很糟糕
Kimberly
情侶出遊
2025年1月9日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
When we arrived the front desk worker was amazing. The room was not clean at all, floor dirty, someones earring was on the floor, silverware had dried food on it, bathroom unswept, leftover food in the fridge. When we brought the issues to the manager Heather Brockways attention she told us the housekeeping supervisor is who "cleaned" the room and implied we were lying. While speaking to her she continued to give us attitude about the issues. When we asked for a number to speak to someone about the issues she told us they didnt have one.
Kimberly
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Derek
商務旅客
2025年1月3日
喜歡:員工素質和設施服務
不喜歡:住宿環境和硬體
The hotel needs a facelift. There are spots ok hole filler with no paint over it. Details just aren’t payed attention to.
Derek
於 2024 年 11 月住了 1 晚
2/10 很糟糕
Taiowa
2025年1月2日
不喜歡:整潔度、員工素質和住宿環境和硬體
I honestly don’t feel I could properly describe our shock when we walked in to this hotel. It seemed surreal, I am not sure how someone can operate a hotel and it be that dirty. Our towels had hair on them. there was a red liquid on the carpet and splattered on the doors. The bathroom had sticky substances on it and there was a really terrible smell. If we did not have such an early flight, I would’ve changed hotels, but we just did not have the energy I can’t believe what I saw.
Taiowa
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Lena
情侶出遊, 團體旅遊
2025年1月2日
喜歡:整潔度、員工素質和住宿環境和硬體
Everything was good
Lena
於 2024 年 12 月住了 7 晚
2/10 很糟糕
Leslie
家庭旅遊, 親子旅遊
2024年12月8日
不喜歡:整潔度和住宿環境和硬體
This property is not maintained at all. The walls and floors were very dirty. The bathroom was barely usable. The couch smelled like urine.
Leslie
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Jesus
2024年12月2日
Jesus
於 2024 年 11 月住了 7 晚
6/10 一般般
Paul
團體旅遊
2024年11月27日
喜歡:員工素質
不喜歡:設施服務
Rooms could use some renovation.
Paul
於 2024 年 11 月住了 1 晚
4/10 不太好
Julia
2024年11月19日
不喜歡:整潔度和住宿環境和硬體
The room needed repair
Julia
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Grant
商務旅客
2024年11月18日
喜歡:整潔度和員工素質
Staff was very friendly and helpful! Really liked my room as well, plenty of amenities.
Grant
於 2024 年 11 月住了 3 晚
8/10 不錯哦
Christopher
商務旅客
2024年11月17日
喜歡:整潔度和員工素質
Stayed for a couple of nights. A bit outdated, but it did the job. Convenient to have a full kitchen too. Price for the value was worth it.
Christopher
於 2024 年 11 月住了 2 晚
4/10 不太好
Jamar
2024年11月2日
不喜歡:整潔度、設施服務和住宿環境和硬體
I was shocked to call and explain the entire table collapsed in my room and the response was “I don’t know anything about that”. Since there was NOTHING offered to me, I used the chairs and the bed to my personal belongings off the floor.
You can tell they haven’t put any work into the upkeep. The hallways look extremely ran down. Candlewood use to be so much better than what i experienced.
Jamar
於 2024 年 11 月住了 1 晚
6/10 一般般
Kiomara
情侶出遊
2024年10月30日
喜歡:員工素質和住宿環境和硬體
For the price it wasn’t terrible but kitchen and bathroom were a little dirty that was visible to the eye.
Kiomara
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Jarritt
2024年10月23日
喜歡:整潔度、員工素質和住宿環境和硬體
Close to the airport, easy to check in and check out.
Jarritt
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Grace
情侶出遊
2024年10月23日
喜歡:整潔度、員工素質和設施服務
Did the job. Nothing fancy, but served our needs for a pre-flight hotel.
Grace
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Shaun
2024年10月23日
不喜歡:整潔度、員工素質和住宿環境和硬體
Shaun
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Shemar
情侶出遊
2024年10月21日
喜歡:整潔度和員工素質
It was worth the cost. My only problem was that room service never came to clean our room once.
Shemar
於 2024 年 10 月住了 9 晚
2/10 很糟糕
Krisan
團體旅遊
2024年10月20日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dirty, sticky floors, which we wiped down. No blanket on bed, just a sheet, hair dryer did not work, vent on floor/out of wall, not all lights worked. The entire hotel badly needed paint and a good cleaning. It smelled like urine. We feel we are entitled to a refund. We mentioned this to a receptionist who told us she would contact the manager and get back to us. Never happened. $200 a night for 2 rooms is unacceptable. We seek a refund.
Krisan
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Michael,Plymouth
2024年10月19日
喜歡:整潔度
不喜歡:設施服務
Easy to access (behind the Holiday Inn Express). Lots of parking. I arrived late and left to catch and early morning flight. There is no shuttle to the airport, so note that Uber costs $15-$20 for the 5-minute ride, and my ride scheduled for 5:10 am didn't show.
Toilet was not re-filling, but it was too late to do anything about it. Other than that the room served its purpose and I slept pretty well.
Michael
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Andrew
情侶出遊
2024年10月18日
喜歡:整潔度和員工素質
Faucets in room dripped all night. Thin blanket, no extra blankets in closet. No bar soap provided.
Walls and bathroom cabinets scuffed up.
Could not get a ride to airport. Tried 3 different cab companies with no success.
Could be a nice hotel, but needs a lot of tlc. Room was quiet. Staff friendly.
Andrew
於 2024 年 10 月住了 1 晚
6/10 一般般
KELLY
家庭旅遊
2024年10月17日
喜歡:員工素質
不喜歡:住宿環境和硬體
KELLY
於 2024 年 10 月住了 1 晚
4/10 不太好
Nicholas
團體旅遊
2024年10月15日
不喜歡:整潔度、設施服務和住宿環境和硬體
beds were clean, new carpet, walls were dirty and the bathroom was outdated despite some renovations having been done.
Nicholas
於 2024 年 10 月住了 1 晚
8/10 不錯哦
James
2024年10月13日
James
於 2024 年 9 月住了 1 晚
2/10 很糟糕
Dean
商務旅客
2024年10月12日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
unacceptable
This hotel was very dirty, The halls had stained carpets and scraped up walls, the entrance doors were filthy, Ac vent in my bedroom was rusty and paint falling off, the couch was ripped, recliner chair had stains on the head rest and dents in the walls. If I had known the condition of this hotel I would not made a reservation there. I am r Hotel manager suggested I contact you for a refund.