I booked 2 nights here. After reading the reviews, I requested a quiet room not on the street side. When I arrived, I was given a street side room. It was ridiculously noisy all night, as if I was sleeping on the street- constant vehicles, people downstairs at the bar, and banging noises in the hotel. I booked another hotel and checked out early. When I requested a refund, the staff asked if I would like to speak to the manager, who was sitting near her. He quickly refused to speak with me and she informed me there were no refunds. Really terrible experience and not how I wanted to spend my last day in Sydney, exhausted, out a lot of money, and searching for another place.