This may be the worst experience I have had in my life. The hotel was dirty and did not appear as pictured. I found a mouse in the room running from the bed to the bathroom. When I approached the staff about this issue all they could do is offer a new room on the same floor. I inquired about a refund but conveniently the manager was never around. After calling back several times since to speak with someone about the issue I have gotten nowhere. Not worth anyone’s trouble. Do not stay here.
Jonah
於 2024 年 10 月住了 1 晚
4/10 不太好
Eric
2024年10月17日
不喜歡:整潔度和住宿環境和硬體
When I got home after my stay, I was covered in bug bites.
Eric
於 2024 年 10 月住了 6 晚
8/10 不錯哦
James,Northampton
情侶出遊
2024年10月17日
喜歡:員工素質
The staff at this facility were excellent. They bent over backwards to facilitate our travel difficulties. They let us use their dryer when our clothes were wet. They were great
James
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Patricia
2024年10月15日
不喜歡:整潔度和住宿環境和硬體
Patricia
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Vedran
情侶出遊
2024年10月14日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Make sure to read reviews before booking. Room was quite underwhelming, can't open windows, musty smell all over. Poorly cleaned and poorly kept. Found one of the towels with big brown stain on it. Once we were in the room and noticed all of this started reading reviews and it's all about bed bugs. Didn't notice any but also didn't stay long enough to see them. This was so terrible that I was willing to sleep in a car for the night. Will request refund.
Vedran
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Kelley
情侶出遊
2024年10月13日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property was not as advertised. Very bad odor & dirty.
We could not stay there. Request a refund.
Kelley
於 2024 年 10 月住了 1 晚
4/10 不太好
Margaret
情侶出遊
2024年10月13日
不喜歡:設施服務和住宿環境和硬體
Please do not go here. Even if it is your last resort, go anywhere but here. I’m going to be blunt. I’m also going to be honest. I know businesses can struggle but this place is not safe or suitable for anyone. I don’t want to be that person that complains but I’m doing this to help others. There is NO excuse for how unclean this place was. When I brought the issue up to the service worker. All she could do was offer me was an email to “attempt” to get the refund back. She gave me the deposit back and gave me a half “I’m sorry”. I really hope I get the money back, if not this place should not even be allowed to run.
Margaret
於 2024 年 10 月住了 1 晚
4/10 不太好
Wendy
2024年10月12日
喜歡:員工素質
不喜歡:住宿環境和硬體
The entire back walkway and stairs were crooked and stairs were small and leaning
Wendy
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Reuben
2024年10月3日
Reuben
於 2024 年 9 月住了 1 晚
4/10 不太好
David,Ottawa
2024年9月28日
不喜歡:整潔度和住宿環境和硬體
Thin drapes, no black out blinds. Room located at top of stairs next to noisy ice machine. Traffic noise and street lights bothersome. Beds were ok, but mismatched value village furniture was tacky. Breakfast buffet was poor, basically just bread and 2 cereals. Eggs & bacon looked unappetizing.
David
於 2024 年 9 月住了 1 晚
4/10 不太好
Lisa
2024年9月26日
不喜歡:整潔度和住宿環境和硬體
Lisa
於 2024 年 9 月住了 1 晚
2/10 很糟糕
Robert
商務旅客
2024年9月21日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel obviously had a recent water leak issue, place was under construction with mattresses in hallway. Place had a musty, mildewy mold smell. Would not recommend at all. Place should be shut down and condemned!
Robert
於 2024 年 9 月住了 1 晚
6/10 一般般
Penny
2024年9月21日
Penny
於 2024 年 8 月住了 2 晚
2/10 很糟糕
Courtney
團體旅遊
2024年9月21日
不喜歡:整潔度和員工素質
Place was dirty, and found mouse droppings in our room
Courtney
於 2024 年 9 月住了 1 晚
6/10 一般般
Ken
2024年9月20日
Close to the ocean, but no internet or tv for the 2 days i stayed there
Ken
於 2024 年 9 月住了 2 晚
6/10 一般般
Fred
商務旅客
2024年9月20日
喜歡:員工素質
不喜歡:住宿環境和硬體
Could use a little TLC.
Fred
於 2024 年 9 月住了 1 晚
6/10 一般般
Nora
情侶出遊
2024年9月15日
Windows don’t open, no napkins in breakfast area, musty room. Overall kind of tired.
Nora
於 2024 年 9 月住了 2 晚
8/10 不錯哦
Efren
商務旅客, 親子旅遊
2024年9月13日
喜歡:員工素質
Improve the breakfast service and keep a good mainteinance of the place, some areas looks faded
Efren
於 2024 年 9 月住了 1 晚
8/10 不錯哦
James
2024年9月12日
James
於 2024 年 8 月住了 1 晚
2/10 很糟糕
Ashley
寵物同遊, 家庭旅遊
2024年9月11日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Terrible booked n paid on line drove 3 hrs arrived told we had to pay 300 deposit thank god we had it buf only had cash then told we had to pay with card it was too late to go to a bank to deposit what was requested ended up sleeping in a small car after 5 serguriesn had to go thru this site to get my 180 back still cant get thru absolutely disgusted
Ashley
於 2024 年 9 月住了 1 晚
4/10 不太好
Janet,Ottawa
2024年9月2日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The only light in the room was the overhead light with the switch at the rooms entrance. No bedside tables, lamps or any other light in the room so I needed a flashlight to go to the bathroom during the night. I could not read in bed as I like to do so my stay was poor. Bed comfortable but that’s it. Beautiful view from room but window did not open and room hot and stuffy.
Janet
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Bonnie
情侶出遊
2024年9月2日
喜歡:整潔度、員工素質和住宿環境和硬體
The staff was very helpful and the breAkfast was much more than Continental. It included scrambled eggs, potatoes, and bacon. However the WiFi was not working properly. Connectivity was good but Internet was prohibited. I don't know if this was a temporary problem or a recurring problem.