I booked this hotel for my mom and grandpa who are fleeing from floods in WV. When I called the hotel to confirm they told me I had to give them a $150 cash deposit. I explained I was booking it for my mom and grandpa and would be happy to pay the deposit on my credit card. They said cash only. I said I couldn't do that as I was in Colorado and neither my mom or grandpa had any money. The front desk lady told me cash only no exceptions. I asked to speak with a manager and was told there wasn't one available. They cancelled my reservation leaving my mom and grandpa stuck in Summersville without a room to stay in. What an absolute nightmare added onto an already stressful and scary situation.
Donna
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Daniel
情侶出遊
2025年2月16日
喜歡:員工素質和設施服務
The smoking table for staff was right outside the entry way, so we had to walk right through the cigarette smoke to get into the lobby. It gave the place a trashy feel that was not reflective of the hotel itself. The staff was great.
Daniel
於 2024 年 10 月住了 1 晚
10/10 有夠讚
rose
情侶出遊
2025年1月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location for our stop down south. Staff is awesome, helpful, polite! Room was spotless.
rose
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Trisha
2025年1月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I highly recommend this place. The manager was so kind during check in & she was very reassuring as i was a girl traveling alone& had just driven 14 hours. She was so hospitable & offered to help in any way. The room was super clean and very convenient. The location was so close to everything but tucked away so it was quiet at night. The overnight guy was very nice and kind at check out. This was my first time in West Virginia and i kinda wanna move there. A
Trisha
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Amy
2025年1月23日
喜歡:整潔度、員工素質和住宿環境和硬體
Amy
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Colleen
情侶出遊, 寵物同遊
2025年1月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff at check in was so nice !!!!! She was helpful and sweet. It was dog friendly! Only 15 a night per dog. Very very clean, nice bed, great hot shower ! Very safe and quiet. Right off 19 so great quick stop. Rugs were so soft ! Very very clean. Definitely a great stop on way home.
Colleen
於 2025 年 1 月住了 1 晚
2/10 很糟糕
Ronald
2025年1月5日
they wouldn't let me check in because i didn't have my drivers license
Ronald
於 2025 年 1 月住了 1 晚
6/10 一般般
Linda
2025年1月3日
喜歡:整潔度和員工素質
Inexpensive and clean
Linda
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Madison
家庭旅遊
2025年1月1日
喜歡:整潔度、員工素質和住宿環境和硬體
We were here for one night. Arrived at about 10pm and check in was fast and easy. Great value for price. Breakfast was very small with waffles, toast, some cereal, and oatmeal; but we appreciated it! No issues, we enjoyed our stay!
Madison
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Ann
情侶出遊
2024年12月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Always clean and very pleasant staff
Ann
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Nora
情侶出遊
2024年12月22日
Polite front desk staff, a little dated but clean.
Nora
於 2024 年 12 月住了 1 晚
8/10 不錯哦
John
2024年12月10日
喜歡:整潔度
不喜歡:員工素質
John
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Melissa
情侶出遊
2024年12月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great customer service!
Clean and convenient!
We love WV
Melissa
於 2024 年 11 月住了 1 晚
6/10 一般般
Victoria
2024年11月30日
Wasn’t updated
Victoria
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Wayne
2024年11月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Room was clean, biggest concern was this hotel was $40 more than the average hotel.
And came with a small TV
Wayne
於 2024 年 11 月住了 1 晚
8/10 不錯哦
Kathleen
2024年11月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Reception
The receptionist at check in was very friendly, knowledgeable and efficient! After travelling 11 hours in the road in rain and sleet it was so nice to be greeted by a wonderful person! The room was clean, efficient and comfortable bed.
Kathleen
於 2024 年 11 月住了 1 晚
10/10 有夠讚
真實旅客
2024年11月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Robin
2024年11月22日
Robin
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Bradley
情侶出遊
2024年11月19日
喜歡:整潔度、員工素質和住宿環境和硬體
Great stop for an overnight stay. Room was clean, check in easy. We did have to ask for foods offered for breakfast as there was not much out for us to see.