Friendly service, great recovery post hurricane, would come back!
Chad
於 2024 年 12 月住了 4 晚
10/10 有夠讚
Thomas
情侶出遊
2024年12月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean hotel! Staff is very friendly and helpful as well as very pleasant alway! Highly recommend this hotel!
Thomas
於 2024 年 12 月住了 7 晚
6/10 一般般
Dianne Marie Dragonette
情侶出遊
2024年12月17日
喜歡:整潔度、員工素質和住宿環境和硬體
Was nice considering they had a hurricane!! Toni was great all the staff were really friendly!! Really nice pool. Happy hour was reasonable, food was really good. Music ar the pool was really annoying and you had to pay $30 to have a lounge chair on the small beach wasn't a beach we expected!! And toilet in our room was not for an elderly person very low. Water in the room left us slimey too much water softner. There was 1 coffee shop in the hotel and it was closed a couple days in a row and coffee maker in rm was not good!!! I feel bad because it was only open a month after the hurricane. So maybe it will be more convenient to.get a coffee or breakfast. When everything gets up and running.
Dianne Marie Dragonette
於 2024 年 12 月住了 7 晚
10/10 有夠讚
Nora
家庭旅遊
2024年12月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We went during the off-season so it was quiet, but the staff was so helpful and friendly. The facilities were clean even though they were doing construction from hurricane damage things were open and we were able to have a lovely time. We definitely wanna come back here.
Nora
於 2024 年 12 月住了 5 晚
10/10 有夠讚
Meghan
2024年12月7日
Meghan
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Lawson
家庭旅遊
2024年12月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our family had a wonderful time! The staff were excellent, top notch service, the resort was comfortable and nicely located, would love to stay there again!
Lawson
於 2024 年 11 月住了 3 晚
2/10 很糟糕
Dayagna
2024年12月4日
Dayagna
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Crystal
情侶出遊
2024年11月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Toni at the front desk was extremely helpful & friendly.
Crystal
於 2024 年 11 月住了 4 晚
10/10 有夠讚
Lori
團體旅遊, 家庭旅遊
2024年11月28日
喜歡:設施服務和住宿環境和硬體
Friendly family like at atmosphere
Lori
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Michelle
2024年11月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Michelle
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Morgan
情侶出遊
2024年11月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked the accessibility to the beach and the bars around the pool.
Morgan
於 2024 年 11 月住了 3 晚
8/10 不錯哦
Kari
商務旅客
2024年11月25日
喜歡:整潔度、員工素質和住宿環境和硬體
This property is nice and the staff are nice. The food at the only restaurant open was not good, I tried it twice on the thought that I was not wanting to go anywhere, but it was repeatedly not good. The cuban sandwich was one of the worst I've ever eaten. The live music was nice, but a little loud. Rooms were clean and bed was comfortable.
Kari
於 2024 年 11 月住了 3 晚
8/10 不錯哦
Maria
家庭旅遊
2024年11月24日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Great location. Awful customer service.
Maria
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Nadhir Ameen
情侶出遊
2024年11月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love the stay. Regina at the front desk is so helpful and pleasant. Will revisit
Nadhir Ameen
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Heather
家庭旅遊
2024年11月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly and sweet!
Heather
於 2024 年 11 月住了 1 晚
8/10 不錯哦
detra
2024年11月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location of the property is great. Walking distance to many restaurants/bars/shopping.
Stayed there 11/14-11/16 and was not aware that the restaurant and club were closed due to the hurrciane. Nowhere did it state any facilities would be closed. Normally that wouldn't be a huge deal, but they moved the entertainment to the pool area. My room was right above the pool area, and I had to call the front desk and ask them to turn down the music at 1am. We were also woken up by people partying til 4 am. I was told it's an "entertainment" hotel. So, if you have small kids or like your sleep, this place it probably not a good fit. Otherwise, everything was great.
detra
於 2024 年 11 月住了 2 晚
8/10 不錯哦
Katherine
2024年11月20日
喜歡:整潔度、員工素質和住宿環境和硬體
Katherine
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Stephanie
2024年11月19日
喜歡:整潔度、員工素質和住宿環境和硬體
Stephanie
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Armando
商務旅客, 家庭旅遊
2024年11月19日
喜歡:整潔度、設施服務和住宿環境和硬體
Peacefull place
Armando
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Jodie
2024年11月19日
Staff is excellent and very helpful. Hotel is in a great location and very well tended to. There were a few extra fees that we weren’t aware of like renting beach chairs. 2 for 30$. All in all we had an enjoyable stay and would return to this property in the future .
Jodie
於 2024 年 11 月住了 2 晚
6/10 一般般
Jordan
情侶出遊
2024年11月17日
不喜歡:員工素質、設施服務和住宿環境和硬體
Poor service. Ice machine broken. No bottle opener to be found on entire property. Paid a resort fee and beach lounges and umbrellas still a $30 fee daily. Property is dated and not for those looking for any sort of peace or quiet.
Jordan
於 2024 年 11 月住了 3 晚
4/10 不太好
Shaima
親子旅遊
2024年11月17日
The property was still damaged from the hurricane. The management tried to fix whatever they could but made no efforts to compensate the guests who visited despite the damages. No restaurant for breakfast, no night club and beach is still a mess.
Shaima
於 2024 年 11 月住了 2 晚
10/10 有夠讚
david
情侶出遊
2024年11月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
shepherds never disappoints! The food and the music and the bar are top notch
david
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Leasha
2024年11月16日
My stay at Shephards was outstanding. A big shout out to the staff on the job they did to get Shephards back up and running after the horrific hurricane tried to wipe them out. I was worried I would have to stay somewhere else but they came through!!
Leasha
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Carsten
情侶出遊
2024年11月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Das Shepard‘s ist ein kleineres Hotel aber mit super Service und sehr sauberen Zimmern. Wir haben uns hier sehr wohl gefühlt. Es gibt einen kleinen Strand mit Liegen und Sonnenschirmen. Hotelgäste bekommen hier einen Rabatt. 2 Liegen und ein Sonnenschirm kosten 27$. Die Liegen am Pool sind gratis.