Very attentive staff, always stand and greet you when you are going out or coming back to hotel. Always helpful.
The environment is very peaceful and nice, the room design is trendy and tidy. Very large and comfy bed.
The driver and tourist guide contracted by the hotel is of good quality too, they contributed a lot to my nice trip there. However, spa and food are a bit pricey. But complimentary breakfast is very nice, with western and Khmer style.