The staff are very commendable, polite and informative. Cleaners, reception and dining staff.
The hotel itself is lacking a bit of love. Little things like doors without latches, cracked windows, flushes that take ages to fill the cistern and lack of plug sockets near the beds in some of the rooms. Strange noises around the hotel that, if not a deep sleeper, could keep one awake.
If bought back to its original grand state, this hotel could be one of the best around telford/shifnal.
Very good value for what you get however.
The three course Sunday menu is an absolute must!