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The Crossways

5.0 star property
Luxury inn with free breakfast and a restaurant

Choose dates to view prices

Photo gallery for The Crossways

Deluxe Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Deluxe Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Restaurant
Deluxe Suite | Living area | Flat-screen TV
Restaurant
Located near Wells Cathedral, The Crossways offers a quiet escape with free English breakfast and a scenic terrace. Guests enjoy practical amenities like in-room WiFi, laundry facilities, and a business center, while the helpful staff enhances the overall experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 18 - Sep 19
Check availability for tonight Sep 18 - Sep 19

Tomorrow

Sep 19 - Sep 20
Check availability for tomorrow Sep 19 - Sep 20
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Electric kettle
  • 200 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double Room, Multiple Beds

Premier Double Room, Multiple Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premier Double Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Deep soaking bathtub
Hair dryer
  • 360 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Jetted bathtub
Hair dryer
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
Separate bathtub and shower
Deep soaking bathtub
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Double Room

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Electric kettle
  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Electric kettle
  • 200 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed

Deluxe Double Room, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room

Executive Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Deep soaking bathtub
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
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About the neighborhood

Shepton Mallet is home to The Crossways. Wells Bishop's Palace and Glastonbury Tor are notable landmarks, and travelers looking to shop may want to visit Kilver Court and Clarks Village. Wells Cathedral and Wookey Hole Caves are two other places to visit that come recommended.
Visit our Shepton Mallet travel guideOpens in a new window
View more Inns in Shepton MalletOpens in a new window
Map
Stocks Lane, North Wootton, Shepton Mallet, England, BA4 4EU

What's nearby

  • Wells Bishop's Palace - 10 min drive - 6.4 km
  • Wells Cathedral - 11 min drive - 7.1 km
  • Glastonbury Tor - 13 min drive - 11.1 km
  • Glastonbury Abbey - 15 min drive - 12.4 km
  • Wookey Hole Caves - 18 min drive - 11.5 km

Getting around

  • Castle Cary Station - 16 min drive
  • Bristol International Airport (BRS) - 56 min drive

Restaurants

  • ‪The Apple Tree Inn - ‬5 min drive
  • ‪The Quarter Jack (Wetherspoon) - ‬10 min drive
  • ‪The George Inn - ‬8 min drive
  • ‪Quickshifter Coffee Co - ‬8 min drive
  • ‪The Crown Inn - ‬5 min drive

About this property

The Crossways

Luxury inn near Wells Cathedral
Located close to Wells Bishop's Palace, The Crossways provides free English breakfast, a terrace, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also find perks like:
  • Free self parking
  • Express check-out, concierge services, and 4 meeting rooms
  • Smoke-free premises, barbecue grills, and luggage storage
  • Guest reviews speak highly of the breakfast, helpful staff, and first-rate property condition
Room features
All guestrooms at The Crossways have amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, free infant beds, and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free English breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 20.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Crossways Inn Wells
Crossways Inn
Crossways Wells
Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Inn The Crossways Shepton Mallet
Shepton Mallet The Crossways Inn
The Crossways Shepton Mallet
Crossways Inn
Crossways
Inn The Crossways
The Crossways Inn
The Crossways Inn
The Crossways Shepton Mallet
The Crossways Inn Shepton Mallet

Frequently asked questions

Is The Crossways pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of GBP 20.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Crossways?

Self parking is free at this property.

What time is check-in at The Crossways?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Crossways?

Check-out is at 10 AM.

Where is The Crossways located?

Situated in Shepton Mallet, this luxury inn is within 6 mi (10 km) of Wells Bishop's Palace, Wells Cathedral, and Kilver Court. Glastonbury Tor and Wookey Hole Caves are also within 6 mi (10 km).

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Reviews

The Crossways Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 277 out of 493 reviews
Rating 8 - Good. 148 out of 493 reviews
Rating 6 - Okay. 42 out of 493 reviews
Rating 4 - Poor. 15 out of 493 reviews
Rating 2 - Terrible. 11 out of 493 reviews

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and food was great
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great find! Lovely hotel with oversized rooms.
Stayed 1 night in Jun 2025

8/10 Good

Andres

Liked: Cleanliness, property conditions & facilities
Comfortable and nice place. Food was very average to low quality. Everything else was very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crossways is a gem of a hotel with wonderful views of Glastonbury Tor and the surrounding countryside. The beds are comfortable and Internet access is very good. Everywhere is very clean and the staff are generally very good. There was just one morning when the staff lost track of who still needed to order their breakfasts. Talking of tracks the road to the hotel from Pilton is single track but it is worth the care needed to get there.
Stayed 6 nights in Jul 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, clean comfortable room
Stayed 2 nights in Feb 2025

10/10 Excellent

Mr G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, well located to explore the area
Stayed 2 nights in Oct 2024

10/10 Excellent

Rizvana

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a village like area.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomended

Great stay good food
Stayed 1 night in Oct 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Room was lovely, four poster bed was so comfy and the corner bath was delightful too! The food was also very tasty, definitely recommend this hotel if you’re in the area
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay - nice food and fantastic service
Stayed 1 night in Sep 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice country setting, friendly staff, great breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem

Amazing, great room and staff. Food and service couldn't fault.
Stayed 5 nights in Feb 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoy staying here.
Stayed 1 night in Jul 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

West Country stay

Stayed at the Crossway which is in a small village near Shepton Mallet. Lovely hotel and lovely, friendly staff. Very nice food and convenient for Wells, Shepton Mallet and Glastonbury
Stayed 3 nights in Feb 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay at the Crossways Hotel

My colleagues and I used the Crossways Hotel as a base for three days. We were so impressed by the quality of the hotel in terms decor and furnishings. In addition the food and service was excellent. I am happy to strongly recommend this hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay,comfortable bed,wonderful shower and a great location.
Stayed 2 nights in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for my friend and I, room was clean and cosy and the location was lovely and rural.
Stayed 1 night in Jul 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room. Comfortable and very clean. Great hospitality
Stayed 2 nights in Feb 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crossways, pricey but good value.

You get what you pay for, oh okay its not got lovely gardens to walk through but the hotel building, the service, friendliness of the staff is good. The view from the Terrace bar over the rural landscape of the Somerset levels to Glastonbury Torr lovely. The breakfasts, and evening meal a little pricey but well presented, lovely flavours and great tastes. 3 to 4 days as a base to explore... good spot..... thoroughly recommend.... and boy are we fussy.
Stayed 3 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay over Christmas. Made to feel very welcome, fab staff and good food. Lovely big room
Stayed 3 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful hotel, loveky rooms, friendly staff.. a little in the middle of no where, but ideal for a calm chilled get away.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing required to make the stay better. Even did our laundry.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff, easy parking, room was clean and modern.
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Stayed 1 night in May 2024