Comfortable and nice place. Food was very average to low quality. Everything else was very nice.
Andres
於 2025 年 6 月住了 1 晚
10/10
Lovely hotel and food was great
Joanne
於 2025 年 6 月住了 1 晚
10/10
A great find! Lovely hotel with oversized rooms.
Christine
於 2025 年 6 月住了 1 晚
10/10
It’s a village like area.
Rizvana
於 2025 年 5 月住了 1 晚
8/10
I paid for the honeymoon suite but was given a different less special room without explanation.
Allie
於 2025 年 4 月住了 1 晚
10/10
Jonathan
於 2025 年 3 月住了 2 晚
10/10
Roy
於 2025 年 3 月住了 1 晚
10/10
Christina
於 2024 年 12 月住了 4 晚
10/10
My colleagues and I used the Crossways Hotel as a base for three days. We were so impressed by the quality of the hotel in terms decor and furnishings. In addition the food and service was excellent. I am happy to strongly recommend this hotel
G
於 2025 年 3 月住了 3 晚
10/10
Nothing required to make the stay better. Even did our laundry.
Nancy
於 2025 年 3 月住了 2 晚
10/10
Stayed at the Crossway which is in a small village near Shepton Mallet. Lovely hotel and lovely, friendly staff. Very nice food and convenient for Wells, Shepton Mallet and Glastonbury
Gareth
於 2025 年 2 月住了 3 晚
10/10
Friendly staff, good food, clean comfortable room
Eileen
於 2025 年 2 月住了 2 晚
8/10
Alfie
於 2025 年 2 月住了 1 晚
10/10
Luke
於 2025 年 2 月住了 2 晚
8/10
samantha
於 2025 年 2 月住了 1 晚
10/10
Room was lovely, four poster bed was so comfy and the corner bath was delightful too!
The food was also very tasty, definitely recommend this hotel if you’re in the area
Phil
於 2025 年 2 月住了 1 晚
10/10
Lovely big room. Comfortable and very clean. Great hospitality
Helen
於 2025 年 2 月住了 2 晚
10/10
Samantha
於 2025 年 2 月住了 1 晚
10/10
Amazing, great room and staff.
Food and service couldn't fault.
Steve
於 2025 年 2 月住了 5 晚
10/10
Rebecca
於 2025 年 2 月住了 1 晚
10/10
Fantastic stay over Christmas. Made to feel very welcome, fab staff and good food. Lovely big room
Helen
於 2024 年 12 月住了 3 晚
8/10
Lovely hotel only issue is the door to the room rattles every time the door in the hallway is opened
Steve
於 2024 年 12 月住了 1 晚
2/10
Totally unacceptable from this hotel. We had booked to stay with a 6 year old child and was informed a function was happening at the hotel on the night and everything would be done to keep us away from the noise of the function. We accepted that a bit of noise is tolerated. However on checking in and being given our room key we were right by the main stairwell and directly above the DJ's speakers for the Christmas party that was happening. the noise in the room was totally unbearable even with ear plugs in as the speakers were right under the bed the music could be heard as clear as being in the actual function room. We spoke to the worker Hope who was very apologetic and accepted the noise in the room was very loud but there were no other rooms available and she was unable to assist in cancelling and refunding for the booking and I would need to speak with the general manager regarding this. We informed Hope that we have a young child and it was too loud at 2030 hours to stay in the room and it would only get louder as the party were still eating their food and singing and shouting was only going to make the noise even worse. This was at 2100 hours and we had a 6 year old child with a Christmas family trip booked for the next day and was already tired after travelling for 4 hours to get there, I had to book another hotel as staying was simply not an option. General manager was shocking saying I would have got 8hours sleep and would not refund. Shocking from everyone involved