The villa is the worst! First, there is a private swimming pool in our villa, we wanted to swim in the evening, but we can’t do that since lots of insects in the swimming pool, and also in the house! How horrible ! Second, when we wanted to take a bath and shower, we find that there is no hot water! We try to call the helper. And the helper said ‘ yes, there is no hot water, maybe you take a shower tomorrow.’ I can’t believe that I have heard! Althougt we can take a shower in another villa with hot water, this experience make me feel angry ! Third, we find that the villa internet can not connect (the grab)apps. After we checked out, we wanted to go to airport, so we try to use the apps to call the vans, but it can not connect! The staff said they have a transport service to help us, but it is 300,000 IDR!!!! OMG, if I call the taxi, it is cheaper than that! It make me feel confused that why the apps cannot connect, I hope that is not their trick! I love Bali this place, but I will never to go this villa ever! This is so worst experience that I have!