Call shuttle from SeaTac airport, the front counter said 10 minutes but we wait for 40 minutes and there is no shuttle bus coming, finally we took Uber to go to hotel then found the shuttle was there in front of hotel, when we check it I heard from another counter people call shuttle to pick up 2 people and another Mr. Chen 2 peoples, so totally 4 peoples, this was really bad service and like cheating customers, if I stupid that I will stay in SeaTac airport to wait for another 40 minuites, this really let me felt uncomfortable but hotel is nice, clean, comfortable