I’ll start with the positive. The setting of the property is beautiful, on a cliff overlooking a small bay and the ocean. The outdoor areas were well maintained. Our room was spacious, updated, very clean. A large balcony with 2 chairs with the same ocean view. Most staff were helpful and kind. The 2 pools were large, clean and a perfect temperature, nice pool towels. Taxis were readily available.
Now, on to the not so good. Check in time is 3pm. Don’t think that you can get into your room even 1 minute before then, even if your room is ready. The reception desk will absolutely refuse. I have never experienced that in any of my frequent hotel experiences.
We travelled with another couple, our room had a fridge, hot plate and sink, obviously to allow food preparation. They chose a room without those amenities. At check in they were told absolutely no food in the room, they even signed the check in form confirming that. Why allow food preparation in one room, but not even an apple or bag of chips in another?
There are no convenience stores or restaurants in the area, but there is a mini Starbucks on site.
Aside from only 6 loungers at each pool, there is no other outdoor seating, except the 4 tables in the bar area. There is a very large terrace area with an ocean view, but it is left as a wide open expanse, no seating or tables.
It appears that there was access to the small bay below the hotel, but it was roped off.
A safe was advertised as one of