Parking was an issue during our stay, When we arrived, there were no spots on site and the reception person gave us the location of two parking garages. Both parking garages were full and it took a half an hour to find another park garage. It was a 20 minute walk with our luggage to the hotel. There is no parking in front of the hotel to drop your luggage or street parking. When I told two people at the reception desk, they were dismissive of my complaint. You are not allowed to prebook or request a spot prior to your check in when I asked the reception person if it was a possibility. In addition, when I was booking the hotel on Expedia, it stated that the parking fee was 25 Euros in the parking garage but the actual price was higher.
Vivian
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Diego,Cooper City
家庭旅遊
2024年10月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay. Have parking available for a fee right on property. Close to everything. Staff is amazing. Would stay here again.
Diego
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Michelle
家庭旅遊
2024年10月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was amazing. I absolutely loved everything, location, friendliness of staff, food options. I’m definitely repeating next time I’m in San Sebastián.
Michelle
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Gabriela
情侶出遊
2024年10月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property, stylish and close to so many restaurants/bars and shopping. Staff were very professional and helpful too! The only problem is that we could hear everything going on outside our room, but other than that we loved it! 😊
Gabriela
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Cyndi
2024年10月6日
Cyndi
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Grace
2024年9月29日
Grace
於 2024 年 8 月住了 4 晚
10/10 有夠讚
Hedley
2024年9月24日
喜歡:整潔度、員工素質和住宿環境和硬體
Great Hotel which is very central.
Hedley
於 2024 年 9 月住了 7 晚
10/10 有夠讚
Marissa
2024年9月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Perfectly quiet room. The black out shades were a wonderful touch. The front desk staff was stellar — and went above and beyond to help me (especially as my luggage arrived 2 days after I did)!
Marissa
於 2024 年 8 月住了 4 晚
10/10 有夠讚
Markus Heinz Dominik,Frankfurt am Main
情侶出遊
2024年9月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our Zenit Premium Experience was great. Beautiful hotel and easy access from Amara station. Attentive and friendly hospitality. Our Guest Service Manager was great. She arranged an early check-in and taxi transfer to Mugaritz. We can't wait to return.
Markus Heinz Dominik
於 2024 年 9 月住了 3 晚
6/10 一般般
Bart
2024年9月11日
喜歡:整潔度和設施服務
I enjoyed my stay at the Zenit Convento but must say some aspects of the hotel are sub par for a hotel in this price range.
The rooms ar clean but very sober, which is in contrast with the beautiful lobby. There is one chair in the room and it is very uncomfortable.
I received one bottle of water for my entire stay. I’ve been travelling for many years now and can’t recall a hotel that doesn’t give its guests one bottle a day. It’s all in the details.
No detail was the breakfast service. I think there are better breakfast options to be found in the neighborhood. The staff at breakfast hardly speak any english, menu is in Spanish and no explanation of how things work is given. I heard one guest ordering a spicy omelet with lots of ingredients. The chef gave him a bottle of Tabasco and served a standard omelet. People were seated at tables that weren’t prepared. They went looking for glasses and cuttlery themselves. The manager of the breakfastroom didn’t seem to care and quite frankly, wasn’t very nice to guests either. A smile and ‘hello’ would go a long way.
Bart
於 2024 年 9 月住了 3 晚
10/10 有夠讚
TANIA KARINA HERNANDEZ
家庭旅遊
2024年9月3日
喜歡:整潔度、設施服務和住宿環境和硬體
Muy lindo el cuarto con todo lo necesario
Súper bien ubicado
TANIA KARINA HERNANDEZ
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Verónica
2024年9月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Es edificio es hermoso y está muy bien modernizado en su interior. Habitaciones amo más y cómodas . Hay un tour gratuito que te explica y te muestra los mejores rincones del parador .
Verónica
於 2024 年 8 月住了 4 晚
10/10 有夠讚
Maria
情侶出遊
2024年8月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel location, walking distance to the old city center, playa la concha and all other attractions.
Maria
於 2024 年 8 月住了 2 晚
8/10 不錯哦
Samantha
家庭旅遊
2024年8月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is ideally situated for both the beach and shopping areas. The breakfast buffet was delicious with lots of options to choose from. Air-conditioning throughout appreciated. Our room was very clean and spacious and great shower room. Although the hairdryer provided was extremely noisy to use and inefficient at drying and would be better if replaced. Only 5 coat hangers for a weeks clothing for 2 people was limiting. Our beds were very comfortable and clean. The rooftop pool is small but useful addition. Unfortunately only 2 x parasols for all users is insufficient. Overall the hotel was good with a few niggles that can easily be rectified.
Samantha
於 2024 年 8 月住了 6 晚
10/10 有夠讚
René
家庭旅遊
2024年8月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It is a beautiful hotel in an excellent location.
René
於 2024 年 5 月住了 2 晚
10/10 有夠讚
maria patrizia
情侶出遊
2024年8月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bella struttura ben posizionata: in centro ma non nel caos. Comodo il parcheggio che è indispensabile specialmente ad agosto. Si può raggiungere tutto a piedi. Ottima colazione e stanze ben arredate.
maria patrizia
於 2024 年 8 月住了 5 晚
6/10 一般般
Jean
情侶出遊
2024年8月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Originelles und ausgefallenes Hotel in einem alten Kloster, aber dadurch auch sehr dunkel mit wenig Tageslicht in allen Räumlichkeiten.