Beautiful property. Amazing staff. I have been coming here since I was a kid. Never disappoints!
Laura
於 2025 年 2 月住了 4 晚
8/10 不錯哦
Samantha
團體旅遊
2025年2月21日
喜歡:員工素質
Beautiful location but needs
updating. The staff was very nice and helpful. Overall nice experience.
Samantha
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Zacharie William
團體旅遊, 家庭旅遊, 親子旅遊
2025年2月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
👌 great all around
Zacharie William
於 2025 年 2 月住了 4 晚
10/10 有夠讚
Gregg
2025年2月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Not sure what the negative comments were all about, the resort is nice. Has some age showing but its not obvious.
Front desk young lady at checkin was super! Helped with all kinds of things, very friendly .
Our 5th floor "cheap" room in the Wave Building with balcony is quite nice. Still can see ocean beyond a roof below.
We did not eat at the hotel restaraunts or buy drinks. Average food entres are 25 to 40 bucks. There is a great local bar/eatery across the street with a good assortment menu i'd recommend. Its very casual with outdoor seating
Pools are well maintained and the manmade beach/cove secludes you from the waves and wind.
There is no airport or cruise shuttle. Uber is very reasonable or a taxi. Taxi from airport was 30 with tip. Uber is definitely cheaper.
Overall its a 4 out of 5
Gregg
於 2025 年 2 月住了 1 晚
6/10 一般般
Jack
情侶出遊
2025年2月18日
喜歡:住宿環境和硬體
不喜歡:員工素質
I didn’t have hot water in my hotel room in my entire stay..
Jack
於 2025 年 2 月住了 4 晚
10/10 有夠讚
Jaime
家庭旅遊
2025年2月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Adrián was very good
Jaime
於 2025 年 2 月住了 3 晚
8/10 不錯哦
Jasmine
情侶出遊
2025年2月16日
喜歡:整潔度、員工素質和設施服務
I absolutely loved this resort. The view from inside staring out is breath taking. We had an issue with our shower and was immediately accommadated for the inconvenience. My limited issues consist of the limited food choice. Along with the pricing of food and drinks which were a bit expensive. However I get it.
Jasmine
於 2025 年 2 月住了 3 晚
6/10 一般般
Stephanie
情侶出遊
2025年2月16日
Very noisy, had to wear earplugs at night. Hot tubs were broken with murky water. One elevator out of two wasn’t working in our building. Very crowded in one had to wait often. Service was extremely slow, not sure if this was intended or not. The food was amazing wherever you ate, worth the long wait. Room overall in wave wing was very spacious and clean. Bedside table plug ins did not work.
Stephanie
於 2025 年 2 月住了 4 晚
10/10 有夠讚
Ana
家庭旅遊
2025年2月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay. No need for anything else. I would definitely stay here again.
Ana
於 2025 年 2 月住了 2 晚
6/10 一般般
Heather
2025年2月15日
喜歡:員工素質
The bath water did not get hot. The hot tub didn’t work for half of our stay and the pool was too cold with current weather. The staff was great. Restaurants were always very busy.
Heather
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Marisol,Ludlow
2025年2月15日
喜歡:員工素質和設施服務
Ty Chris for all you did for my granddaughters bday and my grandson autistic
Marisol
於 2025 年 2 月住了 3 晚
2/10 很糟糕
Ana
情侶出遊
2025年2月14日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is beautiful it’s a shame that the staff and the service was terrible. Our original room was not giving to us because according to the front desk there was a better room more (modern). We finally get to the room that’s more modern and the bathroom seems like there’s blood on the walls. We mention to the staff and they gave us another room same building but not with an ocean view. We go back and just asked for our original room. The manager never follow up with us or even seem to care about the situation. A big part of me felt like this was more about racism and the fact that my spouse and I where not white and where being treated differently throughout the whole trip from the bartenders to the front desk. This was my birthday destination to come and celebrate but honestly don’t think I’ll ever come back.
Ana
於 2025 年 2 月住了 4 晚
10/10 有夠讚
Javian
家庭旅遊
2025年2月13日
喜歡:設施服務
Great hotel!! Definitely coming for a second visit!!!
Javian
於 2025 年 2 月住了 2 晚
8/10 不錯哦
Ricardo,bothell
2025年2月13日
喜歡:整潔度、員工素質和住宿環境和硬體
beautiful view of the ocean .
Ricardo
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Lindsay
2025年2月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Lindsay
於 2025 年 2 月住了 4 晚
2/10 很糟糕
Monica,Astoria
2025年2月12日
不喜歡:整潔度、員工素質和住宿環境和硬體
This property is old and dirty
Monica
於 2025 年 2 月住了 3 晚
4/10 不太好
Regina
家庭旅遊
2025年2月12日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
I stayed at this property previously. In a little over a year, the property has gone down. It is in need of much needed repairs and updating.
Regina
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Jennifer,San Jose
團體旅遊
2025年2月11日
喜歡:員工素質和設施服務
Beautiful view
Jennifer
於 2025 年 1 月住了 3 晚
8/10 不錯哦
Jeffrey
2025年2月11日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Jeffrey
於 2025 年 2 月住了 5 晚
2/10 很糟糕
Linda
2025年2月11日
The most horrible place to be with no air conditioner and no hot water, the room was filthy and dirt all over, I was complaining to the room service staff and manager nothing took place, they say is it will be taking care but nothing was done. Never recommend to any one will never do it again!!!!
Linda
於 2025 年 1 月住了 3 晚
10/10 有夠讚
OMAYRA
2025年2月10日
喜歡:整潔度、員工素質和住宿環境和硬體
OMAYRA
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Lorelei
團體旅遊
2025年2月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It is a beautiful property. A little tired in spots and they only have double beds. Food is great, staff is friendly. I would go again.
Lorelei
於 2025 年 2 月住了 4 晚
10/10 有夠讚
David
情侶出遊
2025年2月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Liked the dining options, beach, proximity to old San Juan