Customer service was great. Nice pool and easy walk to Market Square.
Danielle
於 2025 年 3 月住了 1 晚
6/10 一般般
Shaneka
2025年3月29日
不喜歡:員工素質
I didnt like the miss information on parking amd also no security. Homeless population close to hotel.
Shaneka
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Marcus
家庭旅遊
2025年3月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was friendly and attentive.
Marcus
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Norma
親子旅遊
2025年3月27日
Nice and clean
Norma
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Adriana
家庭旅遊
2025年3月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Over all a great hotel experience cleanliness to atmosphere and location near freeway.
Adriana
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Cecilia
寵物同遊
2025年3月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was clean, staff was nice, and garage parking was easily accessible. Walkable distance to the farmers market which there is a restaurant there, Mi Tierra, that is open 24 hours and really good. Close to river walk. Would deff stay there again!
Cecilia
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Jonathan
家庭旅遊
2025年3月23日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Costumer service
Jonathan
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Victor Martin
2025年3月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
They did great will be in a double tree again !
Victor Martin
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Richard,Tampa
商務旅客
2025年3月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A great value, location was walkable to downtown riverwalk and the convention center.
Richard
於 2025 年 3 月住了 2 晚
6/10 一般般
Belen
2025年3月17日
Belen
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Lola
2025年3月16日
喜歡:整潔度、員工素質和住宿環境和硬體
Customer Service was great
Lola
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Allison
2025年3月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great except that I did not receive my wake up call
Allison
於 2025 年 3 月住了 1 晚
10/10 有夠讚
James
2025年3月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Perfect location for marathon start and finish
James
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Jose
家庭旅遊
2025年3月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very friendly, polite, professional and always willing to help. My mother is wheel chair bond and she arrived with pain from traveling. The cleaning staff were very helpful in getting her Advil and Tylenol as well as disposable bed pads for her. I was offered help so that a staff member took the travel bags so that I could push my mother on her wheel chair. We were given an ADA complaint room and our stay was excellent. We will definitely come back to this property when we're back in San Antonio. Thank you to all the staff at Double Tree Downtown San Antonio.
Jose
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Londoe,San Diego
2025年3月5日
喜歡:員工素質
Londoe
於 2025 年 2 月住了 4 晚
2/10 很糟糕
Valerie
2025年3月3日
不喜歡:整潔度、員工素質和住宿環境和硬體
Valerie
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Vicki
2025年2月28日
喜歡:整潔度、員工素質和住宿環境和硬體
The staff throughout the facility provided excellent customer service to us. This includes the front desk staff, restaurant and bar staff too. I would like to call out Helma in the restaurant - she took great care of us. She provided helpful information about your city and gave us really good ideas. Scottie at the bar was also phenomenal. Jose who drives the shuttle (evening shift) was like our own personal tour guide. He shared his knowledge of the city with us as he shuttled us back and forth. Oh, those Doubletree COOKIES!! My goodness! I felt like the Cookie monster from Sesame Street. Those are absolutely the BEST!! Not good for my diet, but soooo good for my soul!!! LOL - Thanks DoubleTree!
Vicki
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Ebony
親子旅遊
2025年2月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Night clerk was great!!! Very helpful.
Ebony
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Willie
團體旅遊
2025年2月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We planned a pleasure trip a few months ago no thinking that the temps in San Antonio would be in the 20’s and 30’s. The staff at the hotel made sure that we had a great stay. The front desk staff, Helma, Jose, Scotty and the other restaurant/ bar staff and the other shuttle driver were all amazing! Thanks for a great experience!!
Willie
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Michael
商務旅客
2025年2月19日
喜歡:整潔度、員工素質和住宿環境和硬體
The staff is always nice here and the rooms are always clean
Michael
於 2025 年 2 月住了 2 晚
8/10 不錯哦
Bill L Doggett -
2025年2月16日
喜歡:整潔度、員工素質和住宿環境和硬體
Bill L Doggett -
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Oziel
家庭旅遊
2025年1月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fire alarm went off Sunday morning at checkout.
Oziel
於 2025 年 1 月住了 2 晚
6/10 一般般
Reginald,Lithonia
2025年1月22日
喜歡:整潔度
It’s in a great location. My reservation was canceled. I experienced ice and snow from my departing city and for two days flights were canceled. I called 3 times to (Doubletree) to inform the staff. I did not want the hotel to be overbooked and I would not have a room. The paid reservation was listed as a “no show’ when I got to the hotel.