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Neige et Roc, The Originals Relais

4.0 star property
Family ski hotel with full-service spa

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Photo gallery for Neige et Roc, The Originals Relais

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Turkish bath, sports massages, reflexology, massages
Turkish bath, sports massages, reflexology, massages
Turkish bath, sports massages, reflexology, massages
Sports facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Housekeeping
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, Bathtub

Double Room, Bathtub | In-room safe, desk, soundproofing, free WiFi

Double Room, Bathtub

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Dining table
Flat-screen TV
Clothes dryer
Private bathroom
  • 6.35 Ping (21 square meters)
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, free WiFi

Superior Room

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 6.97 Ping (23 square meters)
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Communicating Rooms Studio

Communicating Rooms Studio | Living area | Flat-screen TV, table tennis, toys

Communicating Rooms Studio

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 14 Ping (46 square meters)
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, soundproofing, free WiFi

Junior Suite

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 9.98 Ping (33 square meters)
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior room, southerly exposure

Superior room, southerly exposure | In-room safe, desk, soundproofing, free WiFi

Superior room, southerly exposure

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 7 Ping (23 square meters)
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Twin Room, Annex Building

In-room safe, desk, soundproofing, free WiFi

Twin Room, Annex Building

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 6.35 Ping (21 square meters)
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Annex Building

Double Room, Annex Building | In-room safe, desk, soundproofing, free WiFi

Double Room, Annex Building

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 13.60 Ping (45 square meters)
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, soundproofing, free WiFi

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 13.6 Ping (45 square meters)
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room, Bathtub

Triple Room, Bathtub | In-room safe, desk, soundproofing, free WiFi

Triple Room, Bathtub

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 6.97 Ping (23 square meters)
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
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About the neighborhood

Map
255 route de Taninges, Samoëns, 74340

What's nearby

  • Jaysinia Alpine Botanical Gardens - 9 min walk - 0.8 km
  • Samoens Ski Resort - 9 min walk - 0.8 km
  • Grand Massif Express Gondola - 18 min walk - 1.5 km
  • Morillon Ski Resort - 6 min drive - 4.0 km
  • Avoriaz Ski Resort - 20 min drive - 13.5 km

Getting around

  • Marignier Station - 20 min drive
  • Geneva International Airport (GVA) - 68 min drive

Restaurants

  • ‪Bar le Bon Coin - ‬5 min drive
  • ‪La Reposette - ‬4 min drive
  • ‪Au Pré d'Oscar - ‬14 min drive
  • ‪L’Estanco - ‬7 min walk
  • ‪La Carline - ‬6 min drive

About this property

Neige et Roc, The Originals Relais

Upscale family-friendly hotel near Grand Massif Express Gondola
Located close to Jaysinia Alpine Botanical Gardens, Neige et Roc, The Originals Relais provides a terrace, a garden, and a playground. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Indulge in a sports massage and reflexology at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the health club, as well as activities like sledding and hiking/biking. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and babysitting (surcharge)
  • Multilingual staff, outdoor furniture, and a banquet hall
Room features
All guestrooms at Neige et Roc, The Originals Relais have comforts such as bathrobes, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Changing tables, baby monitors, and highchairs
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and toasters

Languages

English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Sledding
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • Arcade/game room
  • Baby monitor
  • Baby toys
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Dining table
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Limited room service
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up

Renovations and closures

The property is closed between April 4 and June 1.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Originals Neige Roc Samoens
Hôtel Neige et Roc Samoens
Neige et Roc
Neige Et Roc Hotel
Neige et Roc Samoens
Hotel Originals Neige Roc
Originals Neige Roc Samoens
Originals Neige Roc
Neige et Roc The Originals Relais
Neige et Roc, The Originals Relais Hotel
Neige et Roc, The Originals Relais Samoëns
Neige et Roc, The Originals Relais Hotel Samoëns

Frequently asked questions

Does Neige et Roc, The Originals Relais have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM–7:30 PM.

Is Neige et Roc, The Originals Relais pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Neige et Roc, The Originals Relais?

Self parking is free at this property.

What time is check-in at Neige et Roc, The Originals Relais?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Neige et Roc, The Originals Relais?

Check-out is at 10 AM.

Where is Neige et Roc, The Originals Relais located?

Located near the slopes, this Samoëns hotel is in the mountains, within 1 mi (2 km) of Jaysinia Alpine Botanical Gardens and Grand Massif Express Gondola, and close to winter sports such as cross-country skiing and snowshoeing. Lac de Joux Plane and Sixt-Fer-a-Cheval Nature Reserve are also within 9 mi (15 km).

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Neige et Roc, The Originals Relais Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 93 reviews
Rating 8 - Good. 29 out of 93 reviews
Rating 6 - Okay. 4 out of 93 reviews
Rating 4 - Poor. 0 out of 93 reviews
Rating 2 - Terrible. 2 out of 93 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Excellent food in the restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Small family run hotel everything was really good.
Stayed 4 nights in Feb 2023

10/10 Excellent

Hannah

Best family run hotel
Couldn’t fault the hotel in anyway. Would go back tomorrow
Stayed 4 nights in Feb 2024

10/10 Excellent

Emma

Warm and welcoming - top service!
Very warm and welcoming , loved our stay and the hotel was perfect. Clean, friendly and perfect for a weekend on the slopes
Stayed 3 nights in Mar 2023

10/10 Excellent

Tanya

Really nice comfy hotel, with a fantastic spa area. Really have to say thankyou to the staff who were incredibly helpful throughout Thank you
Stayed 2 nights in Feb 2023

10/10 Excellent

A

Lovely Alpine Hotel, great hosts
Only thing is the pool is too cold for the weather, I would rather it to be a few degrees warmer
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Good quality hotel
Great location next to the ski bus stop. The hotel manager and his wife were very friendly and helpful when there was a problem with the ski lift operations.
Stayed 3 nights in Mar 2023

10/10 Excellent

Kate

Feedback
Great location, ski bus stop right outside. Heated and easy accessible ski / boot locker room. Rooms quiet and comfortable. Overall fantastic stay!
Stayed 7 nights in Feb 2024

10/10 Excellent

Rupert

Lovely owners. A little distance from the ski lift but regular bus or short walk was fine. Very comfortable and good restaurant. Recommended.
Stayed 4 nights in Mar 2024

10/10 Excellent

Estelle

Super séjour, merci aux propriétaires et au personnel.
Stayed 5 nights in Dec 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

MICHAEL

Stayed 2 nights in Feb 2024

10/10 Excellent

Dounia

Séjour au top, bon petit déjeuner
Stayed 1 night in Feb 2024

10/10 Excellent

Céline

Très bel hôtel, chaleureux, propre, le personnel et les propriétaires sont très agréables, disponibles et intentionnés. Nôtre chambre double était spacieuse, propre avec un grand balcon. Les lits sont confortables et les chambres et salle de bain bien équipées. ( peignoirs, pantoufles, serviettes de bain et panier pour aller à la piscine….) Les équipements de l hotel sont supers, la piscine avec le toboggan est très belle, dommage que la température de Bleau soit un peu fraîche. Nous sommes allés profiter du spa, avec bain à remous, hammam, sauna… superbe ! Nous avons mangé le soir au restaurant les plats sont très bons, nous y avons mangé une tartiflette et de la truite c’était excellent. Le petit déjeuner buffet est très bien, beaucoup de choix, un plateau de fromage, de la charcuterie, des œufs, des viennoiseries, fruits… de quoi combler tout le monde. Nous avons été très satisfait de notre séjour avec nos filles de 20 et 18 ans.
Stayed 1 night in Dec 2023

8/10 Good

ALFRED

Stayed 7 nights in Sep 2023

10/10 Excellent

Catherine

Stayed 1 night in Mar 2023

10/10 Excellent

Tomasz

Stayed 1 night in Mar 2023

10/10 Excellent

Alexia

Stayed 2 nights in Feb 2023

8/10 Good

Rupa

Stayed 2 nights in Feb 2023

10/10 Excellent

MARIE

Nous nous y sentons comme chez nous avec un accueil chaleureux. Restauration excellente. Petit déjeuner gargantuesque...et tous les équipements qui fonctionnement parfaitement. 3 jours de rêve... Merci a toute l équipe sympathique et drôle professionnelle etc...
Stayed 3 nights in Jan 2023

10/10 Excellent

Ludovic

Un grand merci pour ce suberbe séjour plein de bienveillance et de convivialité.

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2022

8/10 Good

FRANCK

Bel établissement; Personnel très attentionné
Bel établissement; Bien situé . Personnel très attentionné Bonne cuisine yc petit déjeuner Chambre confortable mais un peu petite pour un 4* tout comme la TV Piscine et spa agréables
Stayed 1 night in Dec 2022

10/10 Excellent

Arnaud

Stayed 4 nights in Aug 2022

10/10 Excellent

Olivier

Super hôtel
Superbe séjour dans cet hôtel, très bon accueil et toujours à l'écoute. Chambre studio avec kitchenette vraiment au top. À conseiller.
Stayed 7 nights in Jul 2022