On the eve of our last night we noticed our ipad missing. We have been told multiple times that someone would get back to us and they have to look into it. I have even had an email from the supposed manager to call
/email them which i did since they said it was the first time they heard about it but you guessed it, they also have not responded to me. I do not recommend this location. Also their rooms do not come with safes, so its not like we could have just locked these items up.
August
於 2024 年 12 月住了 3 晚
6/10 一般般
Anne
家庭旅遊
2024年12月25日
This used to be a nice stay - the facilities are falling behind in care and maintenance. The bathroom was not clean and soaps not filled. One of the desks clerks complained to us while checking on about another guest and plumbing problems and her pay.
Anne
於 2024 年 12 月住了 2 晚
4/10 不太好
russell
家庭旅遊
2024年12月23日
不喜歡:住宿環境和硬體
Poor attitude of front desk personnel on Saturday night. Shower door would not stay closed. Only one ice machine and it was on the first floor. Elevator operated intermittently and then stopped working altogether for several hours. Drywall residue on 1st floor carpet. Sound proofing on ceiling and interior walls is terrible. I could hear people talking next door and people walking upstairs. This was not what I consider acceptable for a Marriott Bonvoy.
russell
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Carl
2024年12月23日
Carl
於 2024 年 12 月住了 1 晚
6/10 一般般
Parker
2024年12月23日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Parker
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Daniel
家庭旅遊
2024年12月17日
喜歡:整潔度和設施服務
Nice and quiet.
Daniel
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Khalil
家庭旅遊
2024年12月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
Khalil
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Celynn
情侶出遊
2024年12月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect for our Christmas vacation to frankenmuth!
Celynn
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Caleb
情侶出遊
2024年12月1日
喜歡:整潔度和員工素質
Nice location, right in town but now too busy, overall a good stay
Caleb
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Heidi
家庭旅遊
2024年11月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was noisy. You could hear the neighbors and doors slamming. Otherwise it was comfortable.
Heidi
於 2024 年 11 月住了 1 晚
6/10 一般般
Jodi
2024年11月13日
Jodi
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Tina
2024年11月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very helpful. Bed was very comfortable. Loved the bedding in the room. We will stay here again next year.
Tina
於 2024 年 11 月住了 1 晚
6/10 一般般
Teresa J
2024年11月11日
Disappointed that two bed reservation was not honored. Had a pullout bed instead.
Teresa J
於 2024 年 11 月住了 1 晚
8/10 不錯哦
Lisa
情侶出遊
2024年11月6日
喜歡:員工素質、設施服務和住宿環境和硬體
The hotel did not change towels or make bed daily. I have never had this in any hotel before. It says clearly that if you want the towels changed put on floor, but no one came to change them. Disappointed in this I want to be pampered when I go away.
Lisa
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Robert
2024年11月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Robert
於 2024 年 10 月住了 1 晚
10/10 有夠讚
david
2024年11月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
david
於 2024 年 10 月住了 1 晚
6/10 一般般
Harvey
2024年10月30日
EVERYONE HAD A SMILE AND WAS FRIENDLY. LADY FIXING BREAKFAST WAS SUPER NICE. CROWDED, ESP IN BATHROOM. EXHAUST FAN LOUD. THE SHELF NEAR THE BEDS…BAD LOCATION, HIT HEAD A FEW TIMES. PEOPLE WERE NICE BUT WASN’T OVERLY IMPRESSED WITH ROOM. STRONG CHLORINE SMELL WHEN YOU WALK IN THE DOOR. SHEET ON BED WOULD NOT STAY ON (FITTED SHEET). TOO MANY OTHER CHOICES NOT TO BE WOWWED A LITTLE.
Harvey
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Sue
2024年10月30日
喜歡:整潔度、員工素質和住宿環境和硬體
Sue
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Corrin
家庭旅遊
2024年10月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Corrin
於 2024 年 10 月住了 2 晚
6/10 一般般
Robert
家庭旅遊
2024年10月25日
不喜歡:整潔度
My bathroom room 119 bathroom ceiling had mold and a water stain on the ceiling. The window covering were shears. No blinds or shades for the window. So when cars parked it would light up the first floor at all hours of the night. The Jacuzzi jets were also broken. This hotel needs a renovation.
Robert
於 2024 年 10 月住了 2 晚
6/10 一般般
Michael
家庭旅遊
2024年10月22日
喜歡:員工素質
For the price we paid it did not meet expectations. Definitely needed more insulation in the walls between rooms…