2/10 很糟糕
Rebecca
情侶出遊
2025年3月6日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything about our experience was absolutely horrible. Everything!
- The hot tub was out of order which at first we were ok with. However, once we saw the hot tub we wouldn't have gone in it anyways because it was so filthy looking. This still isnt our main complaint or the reason we had such big issues.
-We didn't get the room we ordered. We ordered a suite for our anniversary and got a standard room
- The room was missing several standard things which is a safety hazard. There was no phone, no clocks, no plugs, no bedside anything but a plain old table with a bible in it.
- There was a giant hole broken in the bathroom sink
- There was what look to be either mens beard hair or pubic hair on the bathroom wall, drywall dust behind the sink on the grout, and the toilet seat was broken and moved when you sat or got up.
- There was a nice big dead spider squished on the wall
- The curtains didnt fully shut and were torn from the hinges at the top
- There was dust everywhere: on the tables where im expected to put my stuff, behind the tables we had to pull out to check for plugs, next the the sofabed
- There was what looked like either a vomit or feces stain next to the bedside. Thankfully my feet were covered at all times.
Management was no help to any of our concerns which was even more alarming. They didn't even put a phone or plugs in the room for safety reasons. Dont stay here if you dont have to. This place needs to be shut down.
Rebecca
於 2025 年 3 月住了 1 晚