The staff was very nice and accommodating, answered any questions and were always available during their posted times. Stove looked unsafe to use, floors were dirty, and I had to get my key card re-magnetized every day, even if I left it in my car, not near my phone or debit cards (which they had warned me sometimes demagnetizes them). My bed was comfortable, linens appeared clean, and was warned that their delivery of clean comforters was delayed, but it was warm enough that I didn't need it, so I told them not to worry about getting one to my room. Towels were in the bathroom and the fridge was clean and didn't have any smell! No bed bugs, no ants, no cockroaches, and no mold! I was actually pretty pleased with the room, as I was expecting worse than dirty floors and cheap key cards!