Let me begin by saying that Nelson is wonderful! He made our stay extra special and he was so helpful! We enjoyed this hotel very much! It's unique and not a chain-type hotel. It has a lot of character! We loved the coffee maker in our room AND the free coffee available all the time in the breakfast area! First place in Italy that offered either of these! And, the snacks that are always available! The room is very clean and comfortable. Everything we needed. We really enjoyed the restaurants in the area, away from the throngs of tourist places. Super quick walk to Borghese Gardens which we did often. Nelson got us a cab to the airport on our departure which we had booked the day before. The hotel has no visible outside name so it's a bit tricky to find. And the elevator, an old style, added to the hotel's charm. We would definitely stay here again!! Thank you for a wonderful 4 night stay (October 2024).