We selected this property based on location, reasonable price for 1 night after a long cruise, air conditioning, elevator and staffed check-in. The staff made several points of outreach in the days leading up to our arrival to coordinate check in. Greatly appreciated that. The entryway was very welcoming and the elevator was modern (though small) - more reliable than another Rome property we stayed at before our cruise.
The room was spacious, there were wood beams along the ceiling and shutters on the window that added character to the decor. The bathroom was also spacious and was very modern. The bed was comfy and there was complimentary tea, coffee and water in the room. Also, the person that checked us in, showed us where to find WiFi and after hours contact info, plus after she left our room she messaged us helpful suggestions for nearby restaurants, attractions, transport, etc. we enjoyed our stay and felt safe in the area.