We did not stay with you! We had reservations with confirmation numbers that were made on the prior Monday. When we arrived to check in we were told there was only 1 reservation for 1 room. You were shown the confirmations. The response we got was that one of the reservations had been cancelled because the room was not available. I never received any notice of cancellation from either Expedia or Motel 6. We were told we could not have the 2nd room because the motel was completely booked. Therefore, we were left scrambling to find another place to stay on short notice. We were in the area to attend our son's funeral service. Needless to say, you made a bad situation almost unbearable. We will NEVER recommend your property to anyone!!
Debbie
2/10 很糟糕
Debbie
家庭旅遊
2024年10月27日
We did not stay with you!. We booked 2 rooms, and I have the confirmations. When we arrived you only had 1 room for us. You told us one of the rooms had been cancelled because it wasn't available - even though the reservations had been made the previous Monday and I had confirmation numbers. I NEVER received any kind of cancellation notice from Expedia or Motel 6!! You would not give us the second room because you said you were completely booked. Therefore, we did not stay with you at all. We were in the area to attend our son's funeral service. You made a bad situation even worse because someone cancelled one of our rooms. We will not EVER recommend you to anyone.
Debbie
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Anthony
2024年10月27日
Anthony
於 2024 年 9 月住了 1 晚
4/10 不太好
Carolyn
家庭旅遊
2024年10月27日
不喜歡:員工素質、設施服務和住宿環境和硬體
There was a massive noise issue at 4am when a woman was being kicked out of the hotel. I understand this was not the hotel's fault and they were handling the situation. So, I gave a couple stars back for that. However, not having blankets on the beds and then being told that they don't have any to give me is low star quality. While they did give a couple more thin sheets to use, how does a hotel not have enough blankets for their beds? I paid for a safe place to comfortably sleep.... And instead, I wish I had just made the 3 hour drive home after 11 hours at Carowinds. I would have gotten better rest and saved money.
Carolyn
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Melissa
家庭旅遊
2024年10月27日
不喜歡:整潔度、員工素質和住宿環境和硬體
Individuals who don’t appear to be guest just loitering in the lobby. Roaches in the room. Dogs barking at all hours of the day and night.
Melissa
於 2024 年 10 月住了 1 晚
6/10 一般般
Casual
2024年10月24日
Casual
於 2024 年 10 月住了 1 晚
4/10 不太好
Carolyn
家庭旅遊
2024年10月23日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
They had the back door zip tied open because the card scanner did not work, totally unsafe. Very run down and smelled of pet urine and mold in rooms and really badly in the hallway.
Carolyn
於 2024 年 10 月住了 1 晚
6/10 一般般
Mark,Utrecht
情侶出遊
2024年10月23日
不喜歡:整潔度
Gedateerd maar redelijk schoon hotel. Op loopafstand van (S)Carowinds.
Mark
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Gavin
2024年10月22日
Gavin
於 2024 年 9 月住了 5 晚
2/10 很糟糕
Stacy,Findlay
家庭旅遊
2024年10月21日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
When we arrived the property had NO POWER from hurricane Helene storm, was told to contact Expedia for Refund, NO REFUND GIVEN...Ripped off over $300
Stacy
於 2024 年 9 月住了 2 晚
8/10 不錯哦
Jamaree
商務旅客, 團體旅遊
2024年10月19日
Ok
Jamaree
於 2024 年 10 月住了 1 晚
10/10 有夠讚
DeAngelo
2024年10月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay no problems easy check in
DeAngelo
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Russell
2024年10月18日
Russell
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Matt
寵物同遊
2024年10月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff are amazing and very helpful! Clean rooms