「Very courteous reception and room service staff. Though the restaurant closes at 10:30 PM, the room service staff still managed to get our desired dinner at 11 PM. Although the on-site car parking is limited to approximately 10 cars, the staff tries to get you a place on-site as soon as any car leaves. Punjabi food is very good.」
「Good:
1. Distance from the railway station.
2. Free pick-up and drop services from the railway station and Katra helipad.
3.The room service staff were professional and quick.
Bad:
1. Hot water issue: The geyser works only for a limited supply of hot water, which is not sufficient for bathing.
2.The reception and restaurant staff were not welcoming.
3. Limited/repetitive food options in the buffet.
4. Frequent electricity disconnections: It happens around 7-8 times a day.」