The property was in good condition. Two things I did not like was our room was not ready by 3PM as advertised. We did not get into our room until after 4pm. Additionally check in and check out took a very long time. If you could find a way to automate those procedures that would save time.
The other thing I did not like was how slippery the tile got when it was wet. I even fell my first day there. As it is a resort with both pool and ocean, I would think non-skid tile would have been used. Even in my room, if the tile was wet, it was very slippery. I had to buy band aides when I was there for $15 USD. OUTRAGEOUS!
Lynda
於 2024 年 12 月住了 5 晚
8/10 不錯哦
Sara
2024年12月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Sara
於 2024 年 12 月住了 5 晚
10/10 有夠讚
Michael
家庭旅遊
2024年12月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Jose was the best at privid8ng quality service. Update those rooms and you are 5 star
Michael
於 2024 年 12 月住了 6 晚
8/10 不錯哦
Lyudmila,Staten Island
2024年12月17日
Lyudmila
於 2024 年 11 月住了 9 晚
8/10 不錯哦
Luisa
情侶出遊
2024年12月13日
喜歡:整潔度、設施服務和住宿環境和硬體
I love the beachfront the staff is amazing the food is ok! The only problem was the air conditioner it didn’t work good! But for sure I will definitely come back
Luisa
於 2024 年 11 月住了 15 晚
8/10 不錯哦
Aline
2024年12月7日
喜歡:員工素質
Aline
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Ramon
2024年11月20日
Ramon
於 2024 年 9 月住了 2 晚
6/10 一般般
Maria
團體旅遊
2024年11月17日
喜歡:員工素質
3 aceptable
Maria
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Jaddiel Enrique,Bayamon
2024年11月14日
Jaddiel Enrique
於 2024 年 10 月住了 5 晚
8/10 不錯哦
Yuleisy
情侶出遊, 家庭旅遊
2024年11月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Genial, deben trabajar un poco mas en el bufé
Yuleisy
於 2024 年 11 月住了 2 晚
8/10 不錯哦
Enrique,Bayamon
2024年10月27日
喜歡:整潔度、員工素質和住宿環境和硬體
Enrique
10/10 有夠讚
Victor
2024年10月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a great time at Sunscape. Its my second visit and probably my go to place when I visit DR again. Had so much fun. Thanks to some people that made it great Isabel at the front bar she was great she knows so much. Elvin Rosa at the Choptic Restaurant he went over and beyond every time he saw me and of course the amazing people in animation specially "La Maquina" whom I met before several times and is always crazy fun.
Victor
於 2024 年 10 月住了 6 晚
10/10 有夠讚
Olena
2024年10月20日
喜歡:整潔度、員工素質和住宿環境和硬體
Olena
於 2024 年 10 月住了 10 晚
4/10 不太好
DAISY,Rahway
情侶出遊
2024年10月17日
Limited dining
DAISY
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Angeles
2024年10月15日
喜歡:整潔度、員工素質和住宿環境和硬體
Angeles
於 2024 年 10 月住了 4 晚
10/10 有夠讚
James
情侶出遊
2024年10月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
So I recently stayed at the Sunscape and must say the stay was enjoyable from dining, to the pool, and beach. I have stayed at many all inclusive and must say I really have no complaints. Yes there are some areas that could use a face lift but I saw crews working diligently to make those renovations. Would I stay there again. Most certainly and the butler we had Jose was absolutely amazing from sun up to sun down.
James
於 2024 年 9 月住了 5 晚
10/10 有夠讚
Yaima,Miami
家庭旅遊
2024年10月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente
Yaima
於 2024 年 10 月住了 4 晚
6/10 一般般
Michael Stephen
情侶出遊
2024年10月13日
The rooms are very very hot constantly sweating and no AC
Michael Stephen
於 2024 年 10 月住了 10 晚
8/10 不錯哦
Maria
2024年10月12日
Maria
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Luis
情侶出遊
2024年10月6日
喜歡:整潔度和設施服務
Muy bueno
Luis
於 2024 年 9 月住了 3 晚
8/10 不錯哦
Damaris
2024年9月27日
喜歡:整潔度、員工素質和住宿環境和硬體
Pretty good All inclusive.. from a 1-10 i would say an 7 or 8… staff gave it their all it was good cause they’re great workers but unfortunately they seemed to be low on staff at night specially for the restaurants, the beach was rocky such a shame with such a beautiful beach otherwise good
Damaris
於 2024 年 8 月住了 7 晚
4/10 不太好
William
情侶出遊, 家庭旅遊
2024年9月23日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The constant walking back and forth from the bar and lobby to the beach and our room was way too much. The distance around the property is just shy of half a mile (.50mi). The room was full of ants. There was no room service. The servers were not attentive and seemed confused on what drinks were which for which tables and the servers took long to bring out drinks and attend. Mind you we tipped $1 every time regardless but stopped after the bad service continued. No A/C anywhere on property but the room and the sunscape VIP lounge.
William
於 2024 年 9 月住了 3 晚
10/10 有夠讚
Niuris M,miramar
家庭旅遊
2024年9月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love this place, definitely coming back soon
Niuris M
於 2024 年 7 月住了 7 晚
2/10 很糟糕
marisol
情侶出遊
2024年9月15日
喜歡:住宿環境和硬體
不喜歡:整潔度、員工素質和設施服務
This resort needs to upscale their food they are terrible, tasteless and not appetizing at all. The room we had toilet didn’t flush, the last night our room flooded with rushing water from who knows well we purchased the sun club and it did not make a difference only good thing of this resort is the beach and the coffee shop. This was our 35th wedding Anniversary celebration and it was horrible I do not recommend this resort at sll