Need to upgrade the kitchen and bathroom
The beds are no good
To low
Williamson
於 2024 年 7 月住了 8 晚
6/10 一般般
CHE
親子旅遊
2024年7月17日
喜歡:設施服務
We had 2 bookings. In our first booking we stayed on the first floor. The apartment was infested with roaches. I complained and they wanted to move us to the 2nd or 3rd floor, I told her that there wasn't any need because we were checking out the following day to go to a different hotel that we had reserved for 5 days and then come back and do two more days at Bavaro Green. When we come back for our 2nd stay,they could put us on the second floor. when we came back they check us in on the third floor. The issue we had was that the AC in both rooms was sto
ser at 76 degrees. The remote control could not bring down the temperature or take the temperature up. I went to the to the reception and someone came tried to fix it and it wasn't working. She took one of the remotes and promised sending a technician but no one ever came until we checked out after 2 days.
The set of the rooms was also weird. The Masters bedroom was instead that had several beds for kids and an inside bathroom, while our room is that hot and outside bathroom.
CHE
於 2024 年 7 月住了 2 晚
8/10 不錯哦
CHE
親子旅遊
2024年7月15日
喜歡:設施服務和住宿環境和硬體
不喜歡:整潔度
Our rooms had roaches.
CHE
於 2024 年 7 月住了 2 晚
2/10 很糟糕
Limber
2024年7月5日
不喜歡:整潔度和住宿環境和硬體
All dirty, no toilet paper no towels
Limber
於 2024 年 6 月住了 5 晚
2/10 很糟糕
Vanessa
親子旅遊
2024年6月25日
不喜歡:整潔度、設施服務和住宿環境和硬體
Il nous agit très mal il me met dehors avec 4 enfants qui j’avais payé pour la nuit je vous conseille de pas venir il m’ont volé mon argent
Vanessa
於 2024 年 6 月住了 3 晚
10/10 有夠讚
Jeancarlos
2024年6月6日
Jeancarlos
於 2024 年 6 月住了 1 晚
4/10 不太好
Raul
2024年6月4日
Raul
於 2024 年 5 月住了 3 晚
6/10 一般般
Mr.
團體旅遊
2024年6月3日
不喜歡:整潔度
To much noisi Kids. The flat has only in sleepingroom ac. the livingroom has a Fan IS very hot at the livingroom
Mr.
於 2024 年 5 月住了 4 晚
2/10 很糟糕
Vicente
2024年5月29日
不喜歡:客房舒適度
Pressluftschuppen
Dieses hotel bitte meiden von morgens um 9 Uhr bis abends 18:00 Uhr reparatur arbeiten durch geführt. Die ganze Anlage ist runder gekommen. Ich glaube nicht daß hotel com daß nötig hat solche hotel auf zu nehmen. Ich werde leider zum Anwalt gehen müssen und ihm daß Video Filme und Bilder geben. Von 4 Wochen kein Erholung.
Vicente
於 2024 年 5 月住了 28 晚
4/10 不太好
Tasha
情侶出遊
2024年5月16日
不喜歡:整潔度、設施服務和住宿環境和硬體
Was not worth the money! Nasty
Tasha
於 2024 年 1 月住了 7 晚
2/10 很糟糕
Salvador
團體旅遊
2024年5月10日
喜歡:客房舒適度
不喜歡:整潔度
Visualmente bien pero con cargos extra
Nuestra reservación fue por una noche en el apartamento de tres habitaciones.
Cuando llegamos solo había una persona con nuestras llaves y nos dijo que teníamos que hacer un pago de USD60. Porque no lo habíamos pagado.
Ya que no había nada en mi reservación, me comunique con Hotels.com y lograron comunicarse con el hotel y al parecer era un recargo de limpieza. De alguna manera se resolvió y me di dieron la habitación.
El lugar estaba limpio, ordenado bien decorado pero dos unidades de aire acondicionado no funcionaban. Se lo comunique a la persona encargada, lo llego a revisar y minutos después me dijo que no se podía hacer nada más que esperar al día siguiente.
Hubieron otros huéspedes que tuvieron el cargo adicional y que sus agencias les ayudaron, así que parece que es un cargo no especificado.
Salvador
於 2024 年 5 月住了 1 晚
6/10 一般般
Francisco
團體旅遊, 家庭旅遊
2024年5月6日
Mal servicio de HOTELS.COM
La propiedad es promedio, me cobraron 40dll adiciones en la propiedad algo que no decía por parte de hotels.com, la comunicación con hotels.com es nefasta ya que les hice algunas peticiones las cuales siempre me dijeron que no podían localizar a la propiedad o que no era posible ayudarme ya que la propiedad no quería, casualmente yo me comunicaba directo con la propiedad y siempre me decían que no había problema. EL SERVICIO DE HOTELS. COM “NO SIRVE, NO ES EFICIENTE Y SON UNOS INEPTOS PARA PODER AYUDARTE”
Francisco
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Diana
2024年5月3日
喜歡:整潔度、設施服務和住宿環境和硬體
Le agradezco mucho a la administración todos los servicios que me brindaron y espero volver pronto, me encantó mucho y sobretodo la comodidad del apartamento.
Diana
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Kleber
團體旅遊
2024年4月21日
喜歡:整潔度和客房舒適度
Aconchegante
Foi rápida a estadia , mas tudo correu conforme planejado e divulgado .
Kleber
於 2024 年 4 月住了 2 晚
2/10 很糟糕
Van,Durham
商務旅客
2024年4月10日
不喜歡:設施服務和住宿環境和硬體
The Office/Property Manager was notified by the night security, housekeeping, and myself that a gas leak was in my unit on the third day of my stay. I asked to be moved. She called a worker to come and examine. He turned off the gas to the stove and unplugged it. I had a refrigerator full of food. This continued for five more days. She would not move me to another unit or get someone else to fix the unit. I lost all the food because technician cutoff breaker to stove and refrigerator for two days. Water was all over the floor from the freezer defrosting. I stayed away from the unit everyday to eat out and other things. She was never in the office when I return to discuss this issue. She was not in the office when I checked out. This is the worst property manager that I had ever experienced in the DR. Common courtesy would to place me in another unit. Staying in a unit with a natural gas leak is totally unsafe for the unit and units around it. Further, the Property Manager alerted none of other tenants or owner of this gas leak. This is a major liability for the property owner(s).
Van
於 2024 年 4 月住了 8 晚
8/10 不錯哦
Mackenson
家庭旅遊
2024年3月3日
喜歡:整潔度和客房舒適度
I like the place good price
Mackenson
於 2024 年 2 月住了 2 晚
10/10 有夠讚
PIERRE PHILIPPE
2024年1月17日
喜歡:整潔度和住宿環境和硬體
Ríen. A ajouter
PIERRE PHILIPPE
於 2024 年 1 月住了 1 晚
2/10 很糟糕
Shafeek,Brampton
2024年1月15日
不喜歡:整潔度和住宿環境和硬體
I book this property online and when we got there with our 5 children which includes our 6 months old baby the place was a disaster not as advertised online. First there wasn’t anyone there to check us in, I had to wait 30 mins before someone come to the gate, second there was no elevator to get to our room we had to climb like 5 flights of stairs along with our baggage’s and children, third when we got into the apartment it was filthy and smells awful, it was suppose to be a three bedroom apartment one of the rooms were close and we couldn’t get access to it the guy who brought us to the apartment had a hammer and some other tool trying to open the door… It was shady and scary as hell we couldn’t stay here we had to take the kids and leave I had to now at 8 pm rush to find somewhere else for us to stay. The kids were tired and hungry. When we file a complain they refuse to give us a refund and told us it’s a non refundable booking and they are strict with their cancellation policy. But on the other hand they couldn’t deliver the proper service and hospitality that was promised. Worst place to book your stay!!!!!
Shafeek
於 2024 年 1 月住了 2 晚
2/10 很糟糕
Lisa
情侶出遊
2024年1月10日
不喜歡:整潔度、設施服務和住宿環境和硬體
This room was nasty the bathroom had mole all over the bathroom and the ac was not workin the people workin there are rude and nasty
Lisa
於 2024 年 1 月住了 1 晚
2/10 很糟糕
Doris
2023年12月23日
不喜歡:整潔度和客房舒適度
Doris
於 2023 年 12 月住了 1 晚
8/10 不錯哦
Gil
2023年12月16日
喜歡:整潔度、設施服務和住宿環境和硬體
Gil
於 2023 年 12 月住了 6 晚
6/10 一般般
Juan
團體旅遊
2023年12月10日
I didn’t like the place, it looks old and smell wierd also they are in bad conditions.
Juan
於 2023 年 12 月住了 1 晚
2/10 很糟糕
Antoinette
情侶出遊
2023年11月13日
Do not book last minute!! This property stays available to book on Expedia late at midnight but when we went there, the place is dark and no reception as they were already closed. Our taxi driver had to bang the gate to wake up the care taker only to turn us away because he didn’t have our names on his list. Let’s say that’s our fault because we booked late and as it turned out, they don’t accept late check in (we were desperate), but they should at least give our money back. But NO. unfortunately, they don’t do refund even with no service provided and Expedia can’t do anything about it! Hope this helps someone.
Antoinette
於 2023 年 11 月住了 1 晚
10/10 有夠讚
Jules
2023年10月26日
喜歡:整潔度和住宿環境和硬體
I enjoyed the time here. Everyone was very friendly and helpful. The accommodations were clean and well maintained.