great location/service and comfortable room.
to improve:
1. equip in-room coffee maker
2. more restaurant for selection
Shihjen
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Nicolaas
情侶出遊
2025 年 4 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Prima
Nicolaas
於 2025 年 3 月住了 8 晚
10/10 有夠讚
Gil
情侶出遊, 家庭旅遊
2025 年 4 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This resort is a 10/5 stars. They went above and beyond with a particular incident when we were guests. My jowa lost her phone on the public beach located near the resort and the resort staff did everything they can to assist us. When we brought up the lost phone to staff, they immediately went into search mode, reviewed CCTV footage, and called local authorities to assist in finding the lost phone. Turns out, it was stolen and the local police were able to find and retrieve the phone. We were beyond relieved when we realized all the effort that was given to find our missing property. We couldn't thank the staff enough and we would definitely recommend this place. Just don't lose your things as people can and will take them.
Gil
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Sarah
團體旅遊
2025 年 3 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall great hotel and stay
Sarah
於 2025 年 2 月住了 4 晚
10/10 有夠讚
Stefan
團體旅遊
2025 年 3 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had a fantastic stay at this hotel. The rooms and the entire hotel appeared to have undergone a recent renovation. They were spacious and spotlessly clean. While the food and drinks at the restaurant and pool bar were a bit pricey, they were of excellent quality. The breakfast buffet right on the beach was simply amazing. The hotel also took care of our Underground River Tour and airport pickup, which was a great convenience. The staff was incredibly friendly and helpful throughout my stay. I will definitely be returning to this hotel in the future.
Stefan
於 2025 年 3 月住了 2 晚
10/10 有夠讚
mike
團體旅遊
2025 年 2 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The view was incredible and the beaches not crowded at all if anyone on them
mike
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Melita,San Dimas
情侶出遊
2025 年 2 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It is very far from the airport but it is very nice
Melita
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Maria Celeste
情侶出遊, 家庭旅遊
2025 年 2 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is very beautiful and you instantly felt very welcomed once you step into the lobby. All the staff were very friendly and the service was excellent. The only down side is that they only have one restaurant on the property, but they did have a good selection of food to choose from when you eat there. We stayed in the room on the ground floor that had the pool view and it was worth it, we had easy access to the big and massive pool and made it easier for us to go in and out of our rooms. I would highly recommend staying here if you ever visit Puerto Princesa, the property is beautiful, it feels very relaxing and private away from the city, if that’s what you are looking for and the plus side the property is a less than 10 minute walk to the wharf that takes you to the Underground River!
Maria Celeste
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Christopher
情侶出遊
2025 年 2 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent resort, we spent 3 nights here for our honeymoon and had an incredible time!
Christopher
於 2025 年 2 月住了 3 晚
8/10 不錯哦
Patrick,Wildwood
情侶出遊
2025 年 2 月 11 日
Nice location and property in a secluded area. Excellent location if you want peace and quiet . If bad weather not much to do , so pray for sunshine if booking this hotel.
Staff and service is enthusiastic , but can be frustrating if compared to refined employees in USA, Japan, Korea & Europe.
Very good bang for the buck. The pool and the other facilities were on point. It would be nice if the pool bar was open past 8. Otherwise, I'd have no problem recommending this property to my friends and family
Jason
於 2025 年 1 月住了 5 晚
2/10 很糟糕
Rhoda
家庭旅遊
2025 年 1 月 16 日
不喜歡:員工素質和設施服務
Restaurant service is not consistent with each meal. They are easily overwhelmed with orders that comes in. Instead of processing orders as they come in (first come-first serve), they process order based on simplicity or complexity of orders.
An order of 3 cheeseburger and 2 chicken sandwiches takes 2 hrs to complete. Apparently, this is very complex for them.
With one restaurant operating to cater to the entire guest, it would most likely be dinner time when you receive your lunch orders. They're definitely not operating on a 5 star service.
Rhoda
於 2025 年 1 月住了 3 晚
10/10 有夠讚
真實旅客
2025 年 1 月 7 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay, service was excellent.
真實旅客
於 2024 年 12 月住了 2 晚
8/10 不錯哦
Joelle
2025 年 1 月 2 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Abgesehen vom Essen ein sehr gutes Hotel
Zimmer war sehr gross, schön & sauber. Rogie vom Housekeeping-Team war toll, sehr freundlich & gründlich. Jeden Tag hat er uns eine kleine Überraschung da gelassen.
Poolbereich & Strand waren sehr schön. Der Strand wird gut bewacht. Das Team an der Rezeption ist sehr freundlich und hilfsbereit, alle Mitarbeitenden sind dies! Ebenfalls hatten wir Massagen im Spa, war himmlich. Einziger sehr grosser Minuspunkt ist das Essensangebot im Restaurant & Poolbar. Sehr teuer, die Menuauswahl langweilig und immer das gleiche sowie eher ungeniessbar. Oft wurden warme Speisen kalt serviert. Gut fanden wir nicht eine Speise. Zum Glück gibt es 5 Min. zu Fuss am Strand entlang ein hervorragendes Restaurant, in welchem sehr viele der Four Points Hotelgäste essen gingen.
Abgesehen vom Essen ein sehr gutes Hotel!
Joelle
於 2024 年 12 月住了 3 晚
2/10 很糟糕
Ebrahim
2024 年 12 月 27 日
Ebrahim
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Arabella
2024 年 12 月 22 日
helpful staff
Arabella
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Joe
2024 年 12 月 17 日
Joe
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Jimmy
家庭旅遊
2024 年 12 月 13 日
喜歡:整潔度、員工素質和設施服務
Awesome place
Jimmy
於 2024 年 12 月住了 4 晚
10/10 有夠讚
Raquel
情侶出遊
2024 年 12 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Over all I’d like our stay in Four points by Sheraton. We enjoy the bar in the pool side specially the bar tender Gerald and Mark both are knowledgeable about the area. Staffs always had service with a smile, courteous. The place is so serene and relaxing specially at the beach front. Well recommended to come and enjoy. Just one tip need to book your flight early to check in to enjoy the best of those days. Airport is 1.5 hours away from this hotel.
Raquel
於 2024 年 12 月住了 3 晚
8/10 不錯哦
Eunice
2024 年 12 月 12 日
喜歡:整潔度和員工素質
Location is great - Sabang beachfront and a short walking distance to Sabang wharf for going to Underground River. Pools were great. That said, there was no working elevators when we visited and we found out only after check in and was being ushered to the room (instead of being informed on checking in).