6/10 一般般
Patrick
2025年3月29日
喜歡:整潔度
Overall, I wouldn't recommend this place.
Location/grounds and pools - Kids loved the pools and the grounds were beautiful. However, if you're looking for to hang out on the beach, don't go here. There's little beach itself and most of it is not worth it to go in the water at all.
Restaurants/food - some were good, some weren't. You could tell they tried hard, but still fell short. Make sure you have reservations at the restaurants.
Bar - drinks themselves were fine, but the pool bar doesn't wash their cups with soap and water. They just rinse them and give them to someone else. (Gross)
Front desk - there was an issue with my bill. I had to argue with a front desk person 3 different times who was mostly dismissive. Eventually got me a manager who did take care of it.
Room - the room was fine and clean. However, I did find the fact that there was exposed electrical in my closet disturbing.
I've been to other resorts in Cancun and found this one to not be as good as the others.
Patrick
於 2025 年 3 月住了 5 晚