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Wellness Hotel Step

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Prague

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Photo gallery for Wellness Hotel Step

Terrace/patio
Indoor pool
Minibar, in-room safe, desk, blackout drapes
Meeting facility
Panoramic Apartment (Unlimited Water and sauna world Acc.) | Living room | 32-inch flat-screen TV with satellite channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
  • 24/7 front desk
The current price is NT$6,537
NT$7,467 total
includes taxes & fees
Apr 8 - Apr 9

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Economy Double Room

Economy Double Room | Minibar, in-room safe, desk, blackout drapes

Economy Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 4.52 Ping (15 square meters)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, blackout drapes

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 4.52 Ping (15 square meters)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room (with 60 minutes Water World Access)

Minibar, in-room safe, desk, blackout drapes

Triple Room (with 60 minutes Water World Access)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 7.56 Ping (25 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room (Unlimited Water and sauna world)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room (Unlimited Water and sauna world)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 7.56 Ping (25 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)

Minibar, in-room safe, desk, blackout drapes

Panoramic Apartment (Unlimited Water and sauna world Acc.)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 18.13 Ping (60 square meters)
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Double Room (with 60 minutes Water world Access)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room (with 60 minutes Water world Access)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 6.63 Ping (22 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room (90 minutes Water and Sauna world Acc.)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room (90 minutes Water and Sauna world Acc.)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 7.56 Ping (25 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room (90 min Water and sauna world Access)

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room (90 min Water and sauna world Access)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 8.46 Ping (28 square meters)
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 6.63 Ping (22 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (with 60 minutes Water world Access)

Minibar, in-room safe, desk, blackout drapes

Family Room (with 60 minutes Water world Access)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 8.46 Ping (28 square meters)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room (with 90 minutes Water and sauna world)

Minibar, in-room safe, desk, blackout drapes

Family Room (with 90 minutes Water and sauna world)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 8.46 Ping (28 square meters)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)

Hair dryer, towels

Panoramic Apartment (Unlimited Water and sauna world Acc.)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 8.46 Ping (28 square meters)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment (with 60 minutes Water world Access)

Standard Apartment (with 60 minutes Water world Access) | Minibar, in-room safe, desk, blackout drapes

Standard Apartment (with 60 minutes Water world Access)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite (with 90 minutes Water and sauna world)

Deluxe Suite (with 90 minutes Water and sauna world) | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite (with 90 minutes Water and sauna world)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 12 Ping (40 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 7.56 Ping (25 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Presidential Duplex (Unlimited Water and sauna world acces)

Hair dryer, towels

Presidential Duplex (Unlimited Water and sauna world acces)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 King Beds
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About the neighborhood

Map
Malletova 1141, Prague, 190 00

What's nearby

  • O2 Arena - 19 min walk - 1.6 km
  • Wenceslas Square - 7 min drive - 5.7 km
  • Old Town Square - 9 min drive - 6.6 km
  • Prague Astronomical Clock - 9 min drive - 7.0 km
  • Charles Bridge - 10 min drive - 7.6 km

Getting around

  • Balabenka Stop - 7 min walk
  • Prague-Liben Station - 19 min walk
  • Vaclav Havel Airport (PRG) - 48 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪KFC - ‬15 min walk
  • ‪Bageterie Boulevard - ‬14 min walk
  • ‪Pholẽvka - ‬13 min walk

About this property

Wellness Hotel Step

Upscale hotel near O2 Arena
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Wellness Hotel Step. Treat yourself to a massage at the onsite spa. Enjoy the gym, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also find perks like:
  • An indoor pool and a children's pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), 3 indoor tennis courts, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, multilingual staff, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 198 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

Czech, English, German, Russian

Similar properties

Indoor pool

Panorama Hotel Prague

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
8.4 out of 10, Very Good, 1,090 reviews
The price is NT$2,178
NT$2,585 total
includes taxes & fees
Apr 13 - Apr 14
Panorama Hotel Prague

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Covered valet parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LOBBY BAR
  • RESTAURANT BOHEMIA

Things to do

  • 3 indoor tennis courts
  • 3 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 28 to September 10:
  • Sauna
  • Spa
  • Swimming pool
  • Tennis courts
The following facilities are closed on Christmas Eve:
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 22 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 20 per night
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 10:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.

Property is also known as

Hotel Step
Hotel Step Wellness
Hotel Wellness Step
Step Hotel Wellness
Step Wellness Hotel
Wellness Hotel Step
Wellness Hotel Step Prague
Wellness Step Hotel
Wellness Step Prague
Wellness Hotel Step Hotel
Wellness Hotel Step Prague
Wellness Hotel Step Hotel Prague

Frequently asked questions

Does Wellness Hotel Step have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–10:30 PM. The pool is closed seasonally each year from August 28 to September 10. The pool is closed on Christmas Eve.

How much does it cost to stay at Wellness Hotel Step?

As of 2025/3/30, prices found for a 1-night stay for 2 adults at Wellness Hotel Step on 2025/4/8 start from NT$6,537, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wellness Hotel Step pet-friendly?

Yes, Wellness Hotel Step allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 22 per pet, per night. Service animals are exempt from fees.

How much is parking at Wellness Hotel Step?

Self parking is free at this property.

What time is check-in at Wellness Hotel Step?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Wellness Hotel Step?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Wellness Hotel Step provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is Wellness Hotel Step located?

Located in Prague 9, this spa hotel is 1 mi (1.5 km) from O2 Arena and within 3 mi (5 km) of DOX Centre for Contemporary Art and Prague Market. Czech Lawn Tennis Club and Army Museum Zizkov are also within 3 mi (5 km). Balabenka Stop is 7 minutes by foot and Ocelářská Stop is 12 minutes.

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Wellness Hotel Step Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 57 out of 137 reviews
Rating 8 - Good. 41 out of 137 reviews
Rating 6 - Okay. 25 out of 137 reviews
Rating 4 - Poor. 5 out of 137 reviews
Rating 2 - Terrible. 9 out of 137 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Iveta

everything was just fine wery special place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Great Sauna
Stayed 2 nights in Sep 2024

8/10 Good

Bradley

Great for families or those wanting a resort-style holiday but located in the middle of nowhere. We enjoyed using the pool etc. And the breakfast was amazing but as two single travellers, we didnt like the location and prefered being closer to the action.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Great stay, nice sauna area
Stayed 3 nights in Feb 2024

10/10 Excellent

colin

Great hotel
Great hotel on the outskirts of Prague (v. close to the gig I went to). Good sized clean room & amazing breakfast! 90 min spa session was included in the room price which was a real bonus!
Stayed 1 night in Jul 2024

10/10 Excellent

Elvan

Super Wellnesshotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Abigail

I was impressed with the garden.
Stayed 8 nights in Jul 2024

10/10 Excellent

Andrew

Friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan Timothy

It was the best money saving option for me with a spa and it was way above expectations. They had a big pool, hot tub then an area with around 6 saunas. Steam rooms and even a plunge pool. 10min walk ro underground then 10mins on the train to the centre of Prague. Restaurant food/ breakfast was also great. Only slight critisism i can think of is its next to the main train line so gets quite noisy when your trying to sleep
Stayed 3 nights in Nov 2024

8/10 Good

VALERIU

Good hotel with lots of stuff to do on site
Good bits: Nice hotel with very good food and they are pet friendly Very nice wellness centre with lots of saunas and big-ish swimming pool. English language of staff was quite good Hotel has indoor golf, indoor tenis and squash, bowling alleys and more sports facilities. Bad bits: There was no shower gel and no hand soap in the room and no shower curtain over the bath Guidance from staff was sketchy for the wellness and for directions to city centre. Nobody explained how the sauna world etiquette was. One needs towels and sheets otherwise you are not allowed into the saunas and one must expect to see buck naked people inside the sauna 😀 poliester swim suits are jot allowed in the sauna world
Stayed 1 night in Dec 2024

10/10 Excellent

natasha

The pics dont do it justice. Theres like 8 saunas and a cold plunge and sauna ceremony the place is amazing
Stayed 9 nights in Jun 2024

6/10 Okay

Ivona

Ok
Stayed 5 nights in Sep 2024

10/10 Excellent

Christopher

Reasonable priced, very clean and well maintained. Connects to a huge tennis and sports complex with swimming pool and jacuzzi. Very good restaurant. Breakfast has a big variety. Will definitely stay there again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kristýna

Everything was perfect.

2/10 Terrible

Jarmo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Big noise at all times of the day. Very close to a big train track and highway. Both really noisy day and night.
Stayed 2 nights in May 2024

2/10 Terrible

James

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Worst staff ever.
Stayed 2 nights in Jun 2024

10/10 Excellent

Josh

The hotel was an absolute delight, decent links to the trams and subway within 10mins walk. The facilities on paper seem wonderful sadly during our time they were being renovated but we had been told in advance. All round a great experience and would go again on the mext trip to Prague.
Stayed 7 nights in Aug 2023

8/10 Good

Peter

noisy.., the main railway corridor next to hotel..
Stayed 1 night in Apr 2023

10/10 Excellent

Michal

Enjoyed the stay
The hotel is very good but not the best value for your money. For example the A/C needs servicing as it was super noisy, rendering it useless. Could not open the windows because of the noise of the other A/C units. Other than that no problems, good service, perfect breakfast, very tasty dinner with excellent service.
Stayed 1 night in May 2024

10/10 Excellent

Robert

t
Stayed 3 nights in Feb 2024

10/10 Excellent

Christopher

First, this hotel is in the suburbs of Prague. That means it is a very modern building and not subjected to old, historic restrictions in the city itself. It is a genuine 21st century hotel. Attached to it is an ample parking garage at 12 Euro a day as well as an incredible wellness area (for separate prices) that include a heated swimming pool, and a couple jacuzzis. Additionally, there is an upstairs sauna with around 10 different types. There are huge tennis courts, squash, badmintion, golf driving range (and simulators) and bowling areas. In short, the only issue is it is open to the public and fills up quickly, especially on the weekends. The one downside is that it is well outside the city center. There is a tram about 10 minutes walk away. So, if you have seen enough of the old, historic city, this is a great place to stay. For first or second time visitors, you may want something closer to the center. As I have been to Prague a few times and am used to the tram system here, this place is quite good for me. This is a modern hotel and at standard prices.
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Take your own teabags!
Room was ok, a little small and a little noisy from other guests but it was clean. Breakfast was average on day 1, and on day 2 I wanted a cup of tea in the room. They don’t give you English breakfast tea in the room so I went to the restaurant and they wanted to charge me for a teabag which is ridiculous. Thankfully there was someone there with common sense but the lack of customer service was noticeable.
Stayed 2 nights in May 2024

6/10 Okay

Jan

When I visited the pool was not accessible due to maintenance. The Hotel is ~15m walk from a metro station. The area is not that great as you walk among a big stroad and climb stairs to get there. Also it is just next to railway so can be quite noisy if you want an open window. Other than that the hotel is okay, would not mind staying again, but I believe that there are better options
Stayed 2 nights in Sep 2023

4/10 Poor

Maikel

Disliked: Staff & service
They want to show class and the hotel does this but the flexibility and service had no class. Asking €55,- for 2 hours swimming for 3 kids under 15 yo is classless. Presenting 4* but service is 1*
Stayed 2 nights in Aug 2023

8/10 Good

René

All good
Stayed 2 nights in Mar 2023