Stayed for 5 nights mid-February in the Exclusive Apartment, 1 Bedroom, Terrace, City View.
Check-in was done in advance of arrival and a code to access the apartment was provided upon completion. This went smoothly and we had no issues with the code. Didn't meet any staff in person but they were quick and helpful when contracted through hotels.com messages.
The apartment is in a great location right next to the old town square and major sights. Very easy to locate. Our apartment was on the 5th floor and thankfully there is an elevator and it was working. It only went up to the 4th floor, so we did have to walk the last flight but this was not an issue.
The apartment itself was very clean and comfortable, with everything you require for short or longer stays (we were huge fans of the coffee machine). The room was a comfortable temperature in February although I can see this being an issue in the summer (there was a fan and an old looking AC-unit but we can't comment on their effectiveness).
The view was nice from some of the windows, but the view from the terrace was restricted.
The only minor issue we encountered was noise. You will hear street noise which is to be expected and this will be worse at weekends. We didn't mind this as much, however we were woken each day by church bells - again, not too surprising given the location but they are loud and seem to go on forever!
We really enjoyed our stay here and would certainly consider it again in future.