Reserved an ADA room for myself (wheelchair user), my husband and his friend for my husbands bday/our last vacation before our baby comes.
The first day we are told our accessible room was given away so I had to use the bathroom down the hall all day and night. The bed was way too tall for me to transfer on my own so my husband had to help my 7m pregnant self. And couldn’t bathe because I can’t get in and out of a tub.
The second day we were switched to a better..ish…room. The bed is lower and more ADA compliant things, but the shower chair was broken and very unsafe.
The chair at the pool to transfer people in and out was also not working, when I called ahead of time to varify they had one and it WORKED. We were told we could swim at a neighboring property, the front desk would give us a call when they set it up. No call or anything. So the ONE thing I wanted to do on my last vacation, I couldn’t.
I’m not a happy pregnant lady, needless to say.