When we enter the hotel room, we were greeted with a strong odor that was very unpleasant. We set our slippers aside and step on the floor and there was a layer of dust that wasn’t sweep/clean for awhile. Besides that, the bed sheets were dirty with stains. The next morning, when we were about to drink our coffee, we notice that the cups are dirty as well with lipsticks stain from previous guest.
真實旅客
於 2020 年 11 月住了 2 晚
10/10 有夠讚
Siva
2020年10月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Siva
於 2020 年 10 月住了 1 晚
8/10 不錯哦
真實旅客
家庭旅遊
2020年9月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Satisfied with the said price and room condition
真實旅客
於 2020 年 9 月住了 1 晚
8/10 不錯哦
Leong Sze
商務旅客
2020年9月20日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Leong Sze
於 2020 年 9 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2019年12月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was new and good!
真實旅客
於 2019 年 12 月住了 1 晚
8/10 不錯哦
真實旅客
2019年11月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The night of staying I feel very itchy when about to sleep. After check the mattress, found they are not well clean as I can wipe the dust off the bed. After that I feel much better. The rest of facilities, amenities, hotel design, parking space all are superb as they are brand new hotel and surprisingly they even provide the dental kit just in case your traveller or forgotten to bring toiletries. Just need to highlight to Housekeeping staff to do the laundry and cleaning in more details. With the price I paid overall OK.
真實旅客
於 2019 年 11 月住了 1 晚
4/10 不太好
真實旅客
家庭旅遊
2019年11月24日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Room with cockroach
Final review for 1 signature
Discovered cockroach in the bathroom
Inform for room exchange but was more like a downgrade in term of room space.
Staff cannot guarantee exchanged room will not have cockroach hence added pest bait powder at various corners as recommended by hotel staff.
Family with small kids to note the spread of these pest bait powder
Exchanged room has hair and stain on pillow, it is found on the underside of the pillow
Also staff keep mentioning even after exchange of room he will not guarantee there will be no cockroach. Appear like it is very normal to have cockroaches.
Asked to talk to manager however it is mentioned to us that manager is not on duty and cannot call him/her
This is a hotel industry which is 247, I wonder if manager cannot even be contacted how to ensure the proper operation of hotel. Please change another one or make sure you have back up to attend to the needs of guests
Suffered further bed bugs bites
Exchange or new towel is chargeable
Will not recommend
真實旅客
於 2019 年 11 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2019年11月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
everything is nice. got toothpaste and brush also.
真實旅客
於 2019 年 11 月住了 1 晚
10/10 有夠讚
真實旅客
團體旅遊
2019年11月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It is very comfortable and affordable. The staff are very friendly
真實旅客
於 2019 年 10 月住了 1 晚
6/10 一般般
Phunitha
家庭旅遊
2019年11月2日
不喜歡:客房舒適度
So much of noise created by the school childrens during my stay, can't sleep peacefully also.
Phunitha
於 2019 年 10 月住了 1 晚
10/10 有夠讚
真實旅客
情侶出遊
2019年10月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and nice. Service is good
真實旅客
於 2019 年 10 月住了 2 晚
10/10 有夠讚
真實旅客
2019年9月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 9 月住了 1 晚
8/10 不錯哦
真實旅客
2019年9月7日
真實旅客
於 2019 年 9 月住了 1 晚
6/10 一般般
Eric
2019年9月6日
Clean generally but the bath towers has many stains and has bad smell.
Eric
於 2019 年 9 月住了 1 晚
10/10 有夠讚
真實旅客
商務旅客, 家庭旅遊
2019年9月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel ok.. sesuai tuk keluarga
真實旅客
於 2019 年 8 月住了 1 晚
10/10 有夠讚
真實旅客
商務旅客, 家庭旅遊
2019年9月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean n comfortable.. just need to get improve for coffee or tea mixture
真實旅客
於 2019 年 8 月住了 1 晚
10/10 有夠讚
真實旅客
情侶出遊
2019年8月27日
喜歡:整潔度和員工素質
table is broken and need to be fix and need to call pest control cuz to many ant
真實旅客
於 2019 年 8 月住了 2 晚
10/10 有夠讚
真實旅客
情侶出遊
2019年8月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Its a new hotel. So everything is in good condition.