Highly recommend! The staff here are all wonderful and kind. We really enjoyed the experience and would say it was one of the best hotels we’ve stayed at.
Pros:
- quiet location, family friendly, highly walkable close to restaurants, supermarkets, harbourfront/whalewatching, sightseeing
- room was very clean, modern and spacious for 2 adults and 2 kids (1 bathroom, 1 kitchen, 1 king and 1 pullout couch)
- staff were very flexible in providing breakfast night before an early trip/excursion
- staff were accommodating and helped us with recommendations (hotsprings and restaurants), accomodated early check-in and even provided an extra phone charger to use
- small clean gym onsite
- cute & friendly resident cat
- nice art displayed in the hotel and available for sale, nice free small art exhibit connected to the hotel
- free hazelnut chocolates in the lobby
- nice free parting gift on check out
- communication was great (even used WhatsApp us when they needed to tell us something)
- kitchen fully stocked with all necessities, clean, with nice appliances to use
- beds nice
Cons:
- pool is a little small and cold but kid friendly and I’m sure it’s very nice during the summer, we went during April when it was a little milder
- parking is tricky (small and limited) but the staff were very accommodating in giving us a space in their garage, there is free parking nearby but can fill up quickly
- sauna was not operational and under maintenance but looked clean and comfortable