The property is nice, but the area is ghetto. I’m super glad I did some research, and booked here! The staff is super attentive and friendly. I would still recommend this place because of location, price, and amenities.
Jennifer
於 2024 年 11 月住了 1 晚
8/10 不錯哦
Vicky
2024年11月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Reef 28 was my choice for the perfect reset and relaxing stay. The room is nice and clean and very spacious.The restaurants were tasty for dinner, the breakfast was average, the spa is a must. The hotel is clean and staff are attentive. The beach is just a short distance away and the shops are walking distance. Book now!
Vicky
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Bradley Douglas
2024年11月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good hotel! The area around it is a bit loud so if you like quiet it might not be for you but the property, rooms and staff are amazing!
Bradley Douglas
於 2024 年 11 月住了 4 晚
10/10 有夠讚
Rebattu
2024年11月28日
喜歡:整潔度、員工素質和住宿環境和硬體
Me encantó maravillosa ubicación y muy bien ante vino de personal , el desayuno bufet muy bueno la vista de la alberca y las mantenidas es increíbles , felicidades.
Rebattu
於 2024 年 10 月住了 5 晚
10/10 有夠讚
Angela
情侶出遊
2024年11月26日
喜歡:整潔度、員工素質和住宿環境和硬體
This was a great stay. Staff was friendly and the food is great.
Angela
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Maria
家庭旅遊
2024年11月24日
喜歡:設施服務
Staff is amazing. Very clean and close to everything. Francisco and Anel at the rooftop bar are excellent
Maria
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Monique
情侶出遊
2024年11月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was amazing, spa was excellent, neighborhood was safe, no issues or concerns
Monique
於 2024 年 11 月住了 4 晚
10/10 有夠讚
Ahmed El Mamoon
情侶出遊
2024年11月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
For our first time in Playa del Carmen, we couldn't have asked for a better hotel. On one side, you have the beach access within a 2min walk and, on the other side, 5th ave is less than 2mins walk. The rooftop terrace has beautiful views and a proper vibe since you have people from outside the hotel that come to party. The dining options were top notch! We found ourselves dining at the restaurants of the hotel more than on the strip because of how good it was. I highly recommend getting the all-inclusive meals drinks, well worth your buck. Overall, great experience.
Ahmed El Mamoon
於 2024 年 11 月住了 6 晚
10/10 有夠讚
Ellen,Kiedrich
2024年11月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sehr schönes Hotel, Essen sehr gut. Ich habe mich sehr wohl gefühlt. Leider etwas laut aber dadür ist man im Zentrum.
Ellen
於 2024 年 11 月住了 10 晚
10/10 有夠讚
RUTH OMOLAYO
2024年11月20日
RUTH OMOLAYO
於 2024 年 10 月住了 5 晚
10/10 有夠讚
Hanan,Woodland Hills
2024年11月19日
Hanan
於 2024 年 10 月住了 6 晚
10/10 有夠讚
Jovanna
家庭旅遊
2024年11月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This boutique hotel is well kept and beautiful. The staff is kind and they don't really bother you for much which is something we really liked.
Jovanna
於 2024 年 11 月住了 3 晚
2/10 很糟糕
Chris
2024年11月17日
喜歡:整潔度
不喜歡:員工素質和設施服務
Don’t stay here if you’re single and like to mingle. The first night I brought some company back to my room and was stopped in the lobby and was told I have to pay 100 usd even though she wasn’t gonna stay. I found another hotel down the street but this really ruined my trip. First trip in ten years and first time to Mexico. I lost a lot of money changing hotels being all inclusive and they new hotel was not. They could have said maybe this place isn’t for you. And offered refund. But they didn’t. They refund small portion but it was very unfair. Don’t stay here if your solo period!
Chris
於 2024 年 11 月住了 6 晚
10/10 有夠讚
Benoit
情侶出遊
2024年11月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great adult only properties. Really enjoyed the rooftop. Waiters were friendly and did a great job at bringing us drinks in the pool. Restaurants were great. We got access to the other coco resort for different food options and access to the private beach. Great experience overall.
Benoit
於 2024 年 11 月住了 7 晚
10/10 有夠讚
Danelle
2024年11月16日
喜歡:整潔度、員工素質和住宿環境和硬體
Danelle
於 2024 年 11 月住了 4 晚
8/10 不錯哦
Feng,Montreal
2024年11月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Feng
於 2024 年 10 月住了 1 晚
10/10 有夠讚
EVELYN
家庭旅遊
2024年11月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great! Angelo was amazing!
EVELYN
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Hanan,Woodland Hills
團體旅遊
2024年11月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service, a pleasant place for a vacation. Highly recommend!
Hanan
Hanan
於 2024 年 11 月住了 7 晚
10/10 有夠讚
Patricia
2024年11月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Patricia
於 2024 年 11 月住了 3 晚
6/10 一般般
Gilbert
團體旅遊
2024年11月9日
喜歡:整潔度和員工素質
Average property. Watch out for fake taxi drivers near hotel. What appeared to be a legit taxi driver over charged my credit card for a one way taxi drive to Cancun airport. Book taxi online and pay upfront. Hyatt hotel next door is way nicer hotel.
Gilbert
於 2024 年 10 月住了 5 晚
10/10 有夠讚
Shannon,Calgary
家庭旅遊
2024年11月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rosa and Christian were very welcoming. We will stay at this resort again!! 😊
Shannon
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Jason
2024年11月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff, nice room. I will definitely be back!
Jason
於 2024 年 11 月住了 5 晚
10/10 有夠讚
jonathon
情侶出遊
2024年11月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We opted for the all inclusive package as for just a few dollars more we didnt need to pay for drinks and snacks we tried the restaurant and even went to eat locally.Great deal!!
Really liked the vibe, definitely the roof top is for the party animal in you,but if your for the quiet life the restaurants at the hotel are a good bet!
We went to the sister resort in the day to use the beach which is quiter than the local beach at Reef 28.
Great location ,walkable with many other dining and shopping options right on 5th Avenue.