We are a family of five with three kids, and we had a wonderful stay at this hotel. We loved how spacious the room was and appreciated the beautiful plant decorations throughout the property. The staff were excellent—friendly, communicative, and always helpful. Our room was cleaned thoroughly every two days, which we really appreciated.
Breakfast was delicious, although the selection was somewhat limited. Despite that, our overall experience was fantastic. Initially, we were a bit hesitant to book for an entire week after reading some previous reviews, but we’re so glad we did. The location is also very convenient, close to Tulum, cenotes, and many other tourist attractions.
We highly recommend this hotel!