Loved our room! The front desk attendant at check in was not welcoming or friendly at all. She gave no information about the property and only spoke to ask for my credit card and ID.
shirlanda
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Karyn
商務旅客, 家庭旅遊, 親子旅遊
2025年3月24日
喜歡:整潔度、設施服務和住宿環境和硬體
Great hotel
Karyn
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Carlos
2025年3月19日
喜歡:整潔度、員工素質和住宿環境和硬體
Carlos
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Branislav
情侶出遊
2025年3月19日
喜歡:整潔度、設施服務和住宿環境和硬體
Great hotel, location, staff.
Branislav
於 2025 年 3 月住了 1 晚
10/10 有夠讚
LATOYA RENA
情侶出遊
2025年3月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Happy with our stay. The room and amenities at this resort are top tier. The staff at the restaurants, front desk and bars were friendly and inviting. We will stay here again
LATOYA RENA
於 2025 年 3 月住了 3 晚
8/10 不錯哦
Travis
2025年3月16日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Travis
於 2025 年 3 月住了 1 晚
6/10 一般般
Antonio
家庭旅遊
2025年3月16日
喜歡:整潔度、設施服務和住宿環境和硬體
I wasn't happy that check in time was 4PM and had to wait until 4:45 for a room to be ready. One bartender by the pool and it took 25 minutes to actually get 2 drinks. We have had better experiences at other properties in Scottsdale!
Antonio
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Benjamin
2025年3月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Benjamin
於 2025 年 3 月住了 2 晚
4/10 不太好
Luis,Tucson
家庭旅遊
2025年3月10日
喜歡:設施服務和住宿環境和硬體
不喜歡:整潔度和員工素質
Terrible experience. Check in was at 4:00 and we didn't get our room until after 5:00 pm. I reserved a premium suite with Mountain View and was given a different room as an "upgrade" which was right at the pool/bar area, where the music was super loud at night and my kids couldn't sleep. When I called the front desk to ask to turned down the music they said they couldn't do that and that the music would stop at 2:00 am when the bar closes. Also, the room was not very clean. There was dust on all surfaces and the bathrooms smelled bad. We won't be back.
Luis
於 2025 年 3 月住了 1 晚
6/10 一般般
Pedro
團體旅遊
2025年3月9日
喜歡:設施服務和住宿環境和硬體
不喜歡:整潔度和員工素質
Nice property, but overpriced for the offerings. Late checkout is $100/hour. Bottled tequila in the rooms are $450 to give you an idea. In my room, things looked messed with like the toiletries. Wall mounted dispensers were broken and on the floor. Would NOT stay again.
Pedro
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Margarita
團體旅遊
2025年3月7日
喜歡:員工素質、設施服務和住宿環境和硬體
不喜歡:整潔度
Great location for shopping and dining! Very cool, modern hotel. My only complaint is that I felt like my room had not been vacuumed in months! There was a cracker on the floor by the bed that was was there when I checked in and still there 4 days later!
Margarita
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Mark
2025年2月23日
Mark
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Urte
2025年2月23日
Urte
於 2025 年 2 月住了 1 晚
2/10 很糟糕
Jeffrey,Aliso Viejo
2025年2月19日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Jeffrey
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Jason
2025年2月17日
喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel
Jason
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Nunziata
2025年2月15日
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice 👍 we will definitely come back .
Nunziata
於 2025 年 2 月住了 1 晚
10/10 有夠讚
PEDRO E
2025年2月9日
喜歡:整潔度、員工素質和住宿環境和硬體
PEDRO E
於 2024 年 11 月住了 3 晚
6/10 一般般
Bernardo
2025年2月2日
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
Bernardo
於 2025 年 1 月住了 3 晚
6/10 一般般
Robert
家庭旅遊
2025年1月31日
喜歡:整潔度、設施服務和住宿環境和硬體
Hilton has recently taken over this property and they have some work to do to get it into top operating condition. I booked the location because it was in a convenient location. It was priced at the upper range and so my expectations are high. I did note at the time that "service" had been dinged by other travelers and unfortunately, this is the case. The biggest problem is their breakfast cafe downstairs where 4 out of 5 days they goofed my breakfast order. Housekeeping is also a bit sloppy and there was a Q-Tip sitting in the hallway for 2 days that the cleaning team just left behind. Strange: very easy to spot. So, while the location and facilities are great, Hilton has some work to do to tighten up the service on site. In the meantime, the room rates are high for the level of service provided. Knowing Hilton, they will get this fixed. It's just very disappointing to stay at a property that fails to deliver service.
Robert
於 2025 年 1 月住了 5 晚
10/10 有夠讚
Denise
2025年1月23日
喜歡:整潔度、員工素質和住宿環境和硬體
It was nice seeing the same people that were working there the last time we stayed there. The familiar face is nice to see.
Denise
於 2024 年 12 月住了 1 晚
10/10 有夠讚
DONNA
2025年1月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful place to stay.
Rooms and lobby are spacious and practical, with very nice amenities in the Bath area ..
Super Treats in room were over the top.
Lived it !!