Excellent rooms. Friendly staff. Nice hot breakfast. Small bar. Overall would stay again
kari
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Joseph
2025年1月17日
喜歡:整潔度、員工素質和住宿環境和硬體
Good breakfast
Joseph
於 2025 年 1 月住了 4 晚
4/10 不太好
Casey
親子旅遊
2025年1月14日
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
Ok
I am not usually one to complain...and I stay in several hotels every year.
I took my son here for a 6-night baseball tournament and 4 of us parents decided to book at this hotel for the boys to be together off the field
The pool was suposed to be warm...
but was ice cold untill out last night when they funally heated it to a mere luke warm.
They couldnt swim and were constantly being yelled at for using the computers.
The front counter guy worked 2 shifts at 20 hours each shift, obviuosly grumpy and sleep deprived.
I asked Friday if I could get my room cleaned on Saturday. It was not cleaned. I then asked for the folllowing day (Sunday).
Nope,
i asked daily untill Wednesday when I demanded it (after 4 days of neglect)...
Finally it was cleaned, and I was scheduled to leave the next day anyways.
Terrible!
i was even out of toilet paper the whole day Wednesday untill they finally sent someone up to clean my room...
and he forgot to stock it...
so I again had to call them back for toilet paper.
YIKES
Casey
於 2024 年 12 月住了 7 晚
10/10 有夠讚
Glorial
商務旅客
2025年1月12日
喜歡:設施服務
This is a lovely location. I love The Hyatt Place and each location that I have stayed. However, this time around not so much. I booked through a third party merchant only to find that the property manager may not approve a refund on an early check out. This property was paid in full when I booked almost two months ago. Things change and the level of flexibility should be offered to every customer that has an extensive situation. It’s unfortunate that this experience has dampened my relationship with The Hyatt Place. My only advice…is if you use a third party merchant, please make sure you book the dates that you truly need or else you will pay for a room that you’re not staying in. Be careful.
Glorial
於 2025 年 1 月住了 4 晚
10/10 有夠讚
Jon
家庭旅遊
2025年1月11日
喜歡:整潔度和員工素質
Our room had a problem once checked in but the staff was great and got us switched to another room quickly and with no hassle.
Jon
於 2025 年 1 月住了 1 晚
8/10 不錯哦
James
2025年1月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the hotel, but need to have a washer and dryer onsite.
James
於 2024 年 12 月住了 7 晚
10/10 有夠讚
gabriela
家庭旅遊
2025年1月7日
喜歡:整潔度、設施服務和住宿環境和硬體
Excelente place
Excelente Staff
gabriela
於 2024 年 12 月住了 4 晚
10/10 有夠讚
janet,Belleville
情侶出遊
2025年1月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
From the moment we checked in we felt like we were welcomed to this hotel. Anything we asked for they were willing to accommodate us. Very happy with this hotel.
janet
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Stephanie
家庭旅遊
2025年1月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
really enjoy the peace
Stephanie
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Jeffrey,Avoca
情侶出遊
2025年1月4日
Layout of the room is in my opinion not good. Bathroom door closes awkward door is almost bigger than bathroom. Have to stand in shower to close the door.
Jeffrey
於 2025 年 1 月住了 1 晚
8/10 不錯哦
John
2025年1月4日
John
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Sarah
2025年1月3日
It was close to airport. Shuttle service would be nice!
We stayed here for four nights. The staff was very friendly. Rooms were clean and nice when we arrived, but we never received maid service the entire stay. We didn’t say anything so shame on us! Probably my only real complaint was the breakfast. They ran out of food and coffee continually. They did refill but having to wait with many others was very annoying. They need to better account for how many guests the are accommodating and feeding. I would stay here again, with hopes they would fix this problem.
Kimberli
於 2024 年 12 月住了 4 晚
8/10 不錯哦
Brian
家庭旅遊
2024年12月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location
Brian
於 2024 年 12 月住了 7 晚
8/10 不錯哦
Carlos
情侶出遊
2024年12月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Is a good option for long stays. However, management should consider to clean up the room daily, and not every other day