The staff is phenomenal. So professional, attentive, courteous and helpful. Every single person who works at this location was wonderful. They all went above and beyond for us, and it seems for every other guest as well.
The property is clean. Impeccable. I am a picky guest when it comes to cleanliness, and this place is one of the best I've seen. Truly. The lobby, the gym, the courtyard, the rooms, hallways, pool, elevators, and café were in tip-top shape.
The only minor downsides: the laundry room, which as 1 washing machine and 1 dryer, smelled so overwhelmingly sour when I opened the door, that I could not do laundry here.
Second and final downside is the surrounding area, which, sadly like most places around the city, has a lot of homeless people loitering. While I only encountered one person/ instance in the parking lot of our hotel during a week stay, it was only in passing - no confrontation or contact. I never felt unsafe, and I would stay here again.