"This hotel is worth 2.5 stars at most. Our generous evaluation is 4/10.
1- Reception desk did not have my reservation already paid with Hotels.com. They had to take picture (with their phone) of files in my phone. They had rooms available so they asked that I pay upfront. I insisted that they check with whomever responsible. A few hours later things were settled.
2- They did not know that my reservation was for 3 days so each day the room key was deactivated, I cannot get into my room and had to...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We stayed for 4 nights, in two separate reservations as we went on a cruise at Ha Long Bay. The hotel staff were courteous to save our large luggage at their storage until we returned for the second stay.
The staff at the reception and the restaurants were helpful and courteous.
The room was clean. The bathroom has a bidet. There's a safe, iron, and ironing table.
There's a nice swimming pool and a good gym.
Overall, our stay was comfortable and enjoyable.
The breakfast buffet is big and has a wife variety of international and Vietnamese options. For halal meat seekers, they post a lable on meat items to indicate if it's halal or haram.
Our booking was half board, so we enjoyed the dinner (a la cart) from 6 to 10 pm. They offer either a set menu or a selection from a regular menu. The chicken and meat pho are very tasty (both are halal).
The hotel also offers a chocolate hour (5-6 pm) in the lobby, where you can enjoy a delicious treat of chocolate pieces, chocolate moose or cake, and fruits to be dippid in the chocolate fountain. The kids loved it!
There's a nice swimming pool and a good gym."
"우리는 하노이를 방문하는 동안 하노이 로얄 팰리스 호텔에서 세 번의 멋진 밤을 보냈습니다. 저희를 맞이하기 위해 문이 열리는 순간부터 마지막 작별까지 최고의 호텔 서비스를 받았습니다. 모든 직원이 미소로 저희를 맞이해 주었고, 온갖 방법으로 친절하게 대해주었습니다. 매일 아침 식사는 맛있는 베트남식과 서양식 음식의 다양한 조합이었습니다. 룸 서비스도 훌륭했고, 호수와 쇼핑, 많은 식사 선택지까지 도보 거리에 있는 위치였습니다. 우리는 꼭 다시 묵을 것이며 이 멋진 호텔을 강력히 추천합니다."
"We had a wonderful stay with very attentive staff at the hotel. They were so hospitable and thoughtful in their customer service. We enjoyed the spa and the rooftop bar as well. "
"The staff truly made my stay enjoyable. I visited to celebrate a birthday, but the day came and went without any special acknowledgment from the hotel—no small gesture like a slice of cake or a card, which was a bit disappointing. That said, the overall experience was still worthy of four stars. A special mention to Trang in the F&B department, who was outstanding and made a real difference to my stay."
"If you want a luxurious place to stay in Hanoi, The Sofitel Metropole Hotel should be at the top of your list. Built in 1901, it retains echoes of the French colonial era. The service was excellent throughout; from the reception to the breakfast area, and our favourite, the pool bar!
Our room was very clean, comfortable and spacious, with a smart TV that allowed us to connect to various services such as Netflix and You Tube. One minor point to note for visitors from the UK - the power point accept UK plugs without an adaptor, which is very handy indeed!
This was our second visit to Hanoi. We stayed here for 7 days this trip and we were very sad to leave! Thank you to the all the staff at the Metropole; thank you Hanoi and thank you Vietnam. We will definitely be returning."
"Very nice hotel with exceptional staff. Book here if you want a nice view of the city. Only problem with this hotel was the humidity in the rooms. Rooms feel muggy and could use a humidifier to clean the air. Outside of the air quality, my room and view was amazing and clean. I would stay here again if air quality/moister is fixed. "
"The hotel was beautifully furnished especially the grandeur looking gold toilet fittings.
The lake view from the bed was great and relaxing.
Service from counter staff and concierge was excellent and staff extremely friendly and helpful.
Breakfast was a vast and delightful spread"
Bring the family to Bao Son Paradise Park and have a fun-filled day at this amusement park in Hanoi. Amble around this culturally rich area's lakeside, or seek out the local tours.
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Yes! You'll find that most hotel bookings are refundable provided that you cancel before the hotel’s cancellation deadline, which is often 24 or 48 hours before your check-in date. If your reservation is non-refundable, you may still be able to cancel and be given a refund within a 24-hour period of your booking. Enter your dates, click on "Search", then you can filter by "fully refundable" to view the best options available near Perfume Pagoda Temple Complex.
Where can I learn more about changing or cancelling my trip in the area near Perfume Pagoda Temple Complex?
For additional details about picking new dates or cancelling your stay near Perfume Pagoda Temple Complex, head over to our customer service page.
