彭特靈出租度假屋

「房間乾淨有特色，且早餐也豐富」

「I booked this hotel from expedia but cannot check in when i arrive at around 8pm. The staff told me there is no booking record and all triple rooms were sold already. I used nearly 45 mins to explain & explain,showed my booking confirmation, the staff is willing to help but we checked and checked, again and again, and finally solved after a call made by the staff to expedia. I got a room finally but missed my dinner time. Nothing to eat this night. The room is okay. 」

「Lack of staff is an issue. Only one person at the reception on my check-in date despite a high number of people arriving around 6;30pm. It took over 30 minutes to get the key. When asked, a staff spoke about many employees on holiday. Obviously, the management is unable to plan accordingly staff in regard to work. Generally, staff at reception was not very responsive and friendly. Lack of interest in their job? 」