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Hierapark Thermal & Spa Hotel

5.0 star property
Luxury hotel with 2 outdoor pools and 4 indoor pools

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Photo gallery for Hierapark Thermal & Spa Hotel

Garden
4 indoor pools, 2 outdoor pools, pool umbrellas, sun loungers
View from property
View from property
Sauna, steam room, Turkish bath, body treatments, body wraps

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Parking included
The current price is NT$4,447
NT$4,981 total
includes taxes & fees
Mar 27 - Mar 28

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Suite

Superior Suite | Premium bedding, desk, soundproofing, free WiFi

Superior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
  • 10.59 Ping (35 square meters)
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, soundproofing, free WiFi

Deluxe Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
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About the neighborhood

Map
Karahayit Mah 127 Kizilseki Sokak No 15, Denizli, Denizli, 20190

What's nearby

  • Red Travertine of Karahayit - 8 min walk - 0.7 km
  • Hierapolis - 4 min drive - 3.2 km
  • Pamukkale Thermal Pools - 8 min drive - 4.9 km
  • Antique Pool - 9 min drive - 4.9 km
  • Cleopatra Pools - 9 min drive - 4.9 km

Getting around

  • Goncali Station - 27 min drive

Restaurants

  • ‪Karahayıt Meydan Dönercisi - ‬7 min walk
  • ‪Ece Yengari Restorant - ‬8 min walk
  • ‪Sultan Sofrası - ‬9 min walk
  • ‪Yörük Evi - ‬7 min walk
  • ‪Semaver Gözleme Çay Evi - ‬8 min walk

About this property

Hierapark Thermal & Spa Hotel

Luxury family-friendly hotel near Pamukkale Thermal Pools
Take advantage of free water park access, an airport shuttle, and a poolside bar at Hierapark Thermal & Spa Hotel. Indulge in a massage, a body treatment, and a body scrub at Hierapark Spa, the onsite spa. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a grocery/convenience store and a terrace.
You'll also find perks like:
  • 2 outdoor pools and 4 indoor pools, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • A free bus station shuttle, hot springs on site, and a natural pool
  • An electric car charging station, express check-out, and express check-in
  • Guest reviews say great things about the helpful staff
Room features
All 104 rooms feature comforts such as premium bedding and furnished balconies, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with satellite channels
  • Mini fridges, electric kettles, and heating

Languages

English, German, Turkish

Similar properties

Exterior

Ramada Resort by Wyndham Pamukkale Thermal

  • Pool
  • Breakfast included
  • Spa
  • Parking included
8.0 out of 10, Very Good, 60 reviews
The price is NT$4,587
NT$5,240 total
includes taxes & fees
Mar 26 - Mar 27
Ramada Resort by Wyndham Pamukkale Thermal

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free bus station shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 3 indoor/outdoor hot springs
  • 4 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Full-service spa
  • Library
  • Mini golf
  • Natural pool
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • 4 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,014 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 indoor hot springs
  • 3 indoor/outdoor hot springs
  • Body scrubs
  • Body wraps
  • Facials
  • Hot springs open from 8:30 AM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • Manicures/pedicures
  • Massage
  • Outdoor hot spring
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 19027

We should mention

Hot springs access available from 8:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A car is recommended for transportation to and from this property

Property is also known as

Hierapark Thermal Hotel Pamukkale
Hierapark Thermal Hotel
Hierapark Thermal Pamukkale
Hierapark Thermal
Hierapark Thermal & Spa
Hierapark Thermal Spa Hotel
Hierapark Thermal & Spa Hotel Hotel
Hierapark Thermal & Spa Hotel Denizli
Hierapark Thermal & Spa Hotel Hotel Denizli

Frequently asked questions

Does Hierapark Thermal & Spa Hotel have a pool?

Yes, this property has 4 Indoor pools, 2 outdoor pools, and a children's pool. Pool types include natural pools.

How much does it cost to stay at Hierapark Thermal & Spa Hotel?

As of 2025/3/25, prices found for a 1-night stay for 2 adults at Hierapark Thermal & Spa Hotel on 2025/3/27 start from NT$4,447, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hierapark Thermal & Spa Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hierapark Thermal & Spa Hotel?

Self parking is free at this property.

What time is check-in at Hierapark Thermal & Spa Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Hierapark Thermal & Spa Hotel?

Check-out is at noon.

Does Hierapark Thermal & Spa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.

Where is Hierapark Thermal & Spa Hotel located?

This family-friendly Denizli hotel is located in a shopping district, within 1 mi (2 km) of Red Travertine of Karahayit and Pamukkale-Hierapolis. Hierapolis and Hierapolis Necropolis are also within 3 mi (5 km).

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Hierapark Thermal & Spa Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 129 out of 282 reviews
Rating 8 - Good. 86 out of 282 reviews
Rating 6 - Okay. 44 out of 282 reviews
Rating 4 - Poor. 13 out of 282 reviews
Rating 2 - Terrible. 10 out of 282 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

We had two night here and loved the facilities and the proximity to attractions in the area. The pool and spa area was well appointed and the breakfast included was delightful.
Stayed 1 night in Aug 2024

10/10 Excellent

Corey

This was a great location.
Stayed 1 night in Aug 2024

2/10 Terrible

Abdelmajid

Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest hotel. Facility is falling apart Towels are 10 years old and have holes in them. Spend your money elsewhere
Stayed 1 night in Feb 2025

6/10 Okay

Philip

Hot springs!
Great thermal spa & we had excellent hamam & massage. As tourists it was interesting that mainly guests were Turkish, so it wasnt usual euro crowd Evening food good, breakfast ok. Live entertainment ok
Stayed 1 night in Oct 2024

10/10 Excellent

Manish

Very nice property, hot steam, swimming pools, good breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Julia

Really enjoyed our stay, friendly and helpful staff, nice food and terrific pool and thermal bathing facilities. Conveniently located close to town centre and minibus and close bus ride to Pamukkale
Stayed 3 nights in Jun 2024

10/10 Excellent

Imran

Great Hotel, Great Breakfast. No Wi FI around Hotel. Great restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Luz

Not walkable to any shopping or restaurants. But very nice hotel & staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Oksana

Nice place, clean and quiet, friendly staff. Very good for families with kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Luz

Excellent facilities and amenities, food is great at a very reasonable price 😍
Stayed 1 night in Jun 2023

10/10 Excellent

Jun

I like hot spring pool.
Stayed 1 night in Apr 2024

10/10 Excellent

Komronbek

Nice hotel.

10/10 Excellent

Vikas

Amazing new property, nice and helpful staff. Breakfast has so much variety. Live music and dance in the evening. Demet, Manager helped us beyond our expectations to deal with medical emergency. Highly recommend to stay.
Stayed 1 night in Aug 2024

8/10 Good

saleem

good location
Stayed 2 nights in Nov 2023

10/10 Excellent

Vlad

Everything was very good
Stayed 11 nights in Apr 2024

6/10 Okay

Christine

The thermal water pool was relaxing and enjoyable. We stayed here after a visit to Laodicea, Hierapolis and Pamukkale from our starting point of Kusadasi (which we used as a base to visit Ephesus). The hotel does not live up to 5-star category. We had 2 rooms. The non-smoking rooms smelled like smoke, the rooms smelled very stuffy, the bathroom was very basic (more like a 2 or 3 star hotel). There was only shampoo and a conditioner that looked extremely old (it had separated in the dispenser and looked like it had not been changed in a long time). There was no shower gel or bath soap. No tissue paper (Kleenex) in the bathroom (at all) - usually these are basics in a 5-star hotel. The buffet food both at dinner and breakfast was basic too. Instead of having so many dishes, it would be best if they offered less dishes but of higher quality. The hotel had very few guests and yet they could not give us two rooms next to each other (they were in the same hall but separated by another room).
Stayed 1 night in Mar 2025

10/10 Excellent

Sylvia

Great property conveniently located near Pamukkale. We loved it and highly recommend it!
Stayed 1 night in Oct 2023

10/10 Excellent

Edith

Great location to the Pamukkale Pools. The thermal pool in the hotel was great outdoor and indoor.
Stayed 1 night in May 2022

10/10 Excellent

Wayne

Close to Pamukkale. Enjoyed the on-site hot spring pool which is included in the stay.
Stayed 1 night in Mar 2023

6/10 Okay

Sonata

The receptionist lady was very nice. The noise from the tour groups and construction going on wasn’t very pleasant .
Stayed 2 nights in May 2024

8/10 Good

Jason

Lovely hotel. Only negative is the lack of gym equipments.
Stayed 1 night in Aug 2023

10/10 Excellent

Yucel

Great experince, great team, thank you
Stayed 1 night in Sep 2023

10/10 Excellent

Jalila

Nice hotel close to entrance to pamukkale
A last minute booking ..it is a good hotel with amenities..close to touristic atractions. Clean and nice breakfast. The reception need to learn abit of inglish and smile abit
Stayed 1 night in Sep 2023

8/10 Good

Koon Ting

Impressed by the thermal pools and swimming pool. They have Turkish bath, sauna which were free and self served. Of coz you can pay to have someone to serve you bath. Rooms a bit dated but so far clean. Balcony looked at the view were stunning! Near to pammukele site and some restaurants nearby which were tasty.
Stayed 1 night in Apr 2024

8/10 Good

Ye

It is not the cleanest hotel room I have stayed but the evening entertainment is the best! The bellydance as well as the live music by the local artists are the best! We booked individually but realized mostly it hosts tour groups, but it doesn't interfere with enjoying the facilities nor too crowded over breakfast and it helps with evening entertainment to have a big audience
Stayed 2 nights in Nov 2023