Heard this was the nicest hotel in Indonesia and it certainly didn't disappoint. The people there are so nice and professional.
Marcellis
於 2024 年 8 月住了 2 晚
8/10 不錯哦
真實旅客
商務旅客
2024 年 6 月 15 日
喜歡:員工素質和住宿環境和硬體
真實旅客
於 2024 年 6 月住了 3 晚
10/10 有夠讚
Andery
2024 年 5 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice and very clean hotel
Very pleasant, very clean, I will definitely comeback in the future.
Andery
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Andrew
商務旅客
2024 年 1 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
LOOK NO FURTHER! ARISTA IS THE BEST IN PALEMBANG!
Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable stay, complemented by a rejuvenating rainwater shower in the impressive bathroom. Fast and efficient check-in/check-out processes streamline the experience.
One standout feature is the delightful breakfast spread, featuring a variety of local delicacies. The proximity to ICON mall adds to its appeal, but caution is advised when crossing due to the lack of traffic lights.
Overall, Arista Hotel has my highest recommendation as the best choice in Palembang.
Andrew
於 2024 年 1 月住了 2 晚
8/10 不錯哦
真實旅客
商務旅客
2023 年 10 月 2 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 9 月住了 2 晚
10/10 有夠讚
Jolando Wee Khong,Singapore
商務旅客
2022 年 11 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
nice property adjacent to the biggest mall in palembang. got upgraded to a club room which is nicely furnished
Jolando Wee Khong
於 2022 年 11 月住了 1 晚
2/10 很糟糕
真實旅客
商務旅客
2022 年 10 月 18 日
喜歡:住宿環境和硬體和客房舒適度
不喜歡:員工素質
Laundry never returned!
I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Office Department`` reached out afterward, send me a picture of the package, and was going to charge me to send them back to my home address. It has been a month now, the clothes still did not arrive and the WhatsApp number got silent. VERY POOR CUSTOMER SERVICE!!
真實旅客
於 2022 年 9 月住了 5 晚
10/10 有夠讚
Edward
2022 年 8 月 21 日
Edward
於 2022 年 8 月住了 12 晚
10/10 有夠讚
Charless
商務旅客
2021 年 5 月 30 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Charless
於 2021 年 3 月住了 2 晚
10/10 有夠讚
Marcelinne
2019 年 8 月 2 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The best in palembang
Love it. Location,,staff, breakfast. Evert
Yyhinv
Love it.
Location, staff, breakfast. All perfect
Marcelinne
於 2019 年 7 月住了 1 晚
10/10 有夠讚
Ahmed
2018 年 12 月 11 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ahmed
於 2018 年 12 月住了 3 晚
8/10 不錯哦
真實旅客
2018 年 7 月 28 日
喜歡:員工素質和客房舒適度
真實旅客
於 2018 年 7 月住了 2 晚
10/10 有夠讚
GOPAL,Gopshk@gmail.com
2018 年 4 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice hotel at great location. Opposite mall have all shopping and restaurants.
GOPAL
於 2018 年 4 月住了 1 晚
10/10 有夠讚
真實旅客
2018 年 4 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good stay
Love the size of the tub! Thanks for the upgrade.
The service from breakfast F&B staff were better than Front Office, especially their English proficiency. Housekeeping was polite and provided good service.
Breakfast spread was good, but could improve on taste and heating mechanism. The same processed juice was prepared for breakfast, yet the water to cordial juice ratio was not the same, as we noticed that the juice on the second day was more sour. Hotel management should think of safety for staff who Work at Height. Ladder was used from 1st floor to 2nd floor when changing lobby curtain. 2 staff hold the ladder at each floor while the 3rd staff climb to the ceiling, no safety boots nor safety harness was used.
Hotel is beside a new mall, just be courageous enough to cross the busy road. Easy to catch Grab to go anywhere.
真實旅客
8/10 不錯哦
Jeslyn,Singapore
2018 年 3 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Hotel in the busy street
Great service from Hotel staffs, Friendly and helpful. The room is clean. Good spread of breakfast choices with many local delights!
The hotel provide free wifi for only 3 devices but the staff is kind enough to increase the no of devices for me.
Jeslyn
於 2018 年 3 月住了 1 晚
8/10 不錯哦
Patrick,Singapore
2018 年 3 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A relaxing and good experience. Hotel room was clean and services rendered by the staff were excellent. Would go back there again on my next visit.
Patrick
於 2018 年 3 月住了 2 晚
8/10 不錯哦
真實旅客
2017 年 11 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Voyage professionnel à Palembang. Le quartier est en chantier (construction du métro).
真實旅客
於 2017 年 11 月住了 2 晚
10/10 有夠讚
Tina,Indonesia
2017 年 10 月 31 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent service! They were very professional
I give two thumbs up for the Concierge staffs! Very friendly and attentive. About the rooms.. Some have been renovated but some are still old rooms. There are renovation construction in progress so be mindful of the noises.. They said the construction will stop at 5pm, but it was not.. I can still hear the noises up to 6 or 7pm. Quite disturbing. There was something wrong with the shower water too.. I couldn't set it up to warm. It was either too hot or cold. They need to fix that water heater.