Heard this was the nicest hotel in Indonesia and it certainly didn't disappoint. The people there are so nice and professional.
Marcellis
於 2024 年 8 月住了 2 晚
8/10 不錯哦
真實旅客
商務旅客
2024年6月15日
喜歡:員工素質和住宿環境和硬體
真實旅客
於 2024 年 6 月住了 3 晚
10/10 有夠讚
Andery
2024年5月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice and very clean hotel
Very pleasant, very clean, I will definitely comeback in the future.
Andery
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Andrew
商務旅客
2024年1月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
LOOK NO FURTHER! ARISTA IS THE BEST IN PALEMBANG!
Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable stay, complemented by a rejuvenating rainwater shower in the impressive bathroom. Fast and efficient check-in/check-out processes streamline the experience.
One standout feature is the delightful breakfast spread, featuring a variety of local delicacies. The proximity to ICON mall adds to its appeal, but caution is advised when crossing due to the lack of traffic lights.
Overall, Arista Hotel has my highest recommendation as the best choice in Palembang.
Andrew
於 2024 年 1 月住了 2 晚
8/10 不錯哦
真實旅客
商務旅客
2023年10月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 9 月住了 2 晚
10/10 有夠讚
Jolando Wee Khong,Singapore
商務旅客
2022年11月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
nice property adjacent to the biggest mall in palembang. got upgraded to a club room which is nicely furnished
Jolando Wee Khong
於 2022 年 11 月住了 1 晚
2/10 很糟糕
真實旅客
商務旅客
2022年10月18日
喜歡:住宿環境和硬體和客房舒適度
不喜歡:員工素質
Laundry never returned!
I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Office Department`` reached out afterward, send me a picture of the package, and was going to charge me to send them back to my home address. It has been a month now, the clothes still did not arrive and the WhatsApp number got silent. VERY POOR CUSTOMER SERVICE!!
真實旅客
於 2022 年 9 月住了 5 晚
10/10 有夠讚
Edward
2022年8月21日
Edward
於 2022 年 8 月住了 12 晚
10/10 有夠讚
Charless
商務旅客
2021年5月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Charless
於 2021 年 3 月住了 2 晚
10/10 有夠讚
Marcelinne
2019年8月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The best in palembang
Love it. Location,,staff, breakfast. Evert
Yyhinv
Love it.
Location, staff, breakfast. All perfect
Marcelinne
於 2019 年 7 月住了 1 晚
10/10 有夠讚
Ahmed
2018年12月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ahmed
於 2018 年 12 月住了 3 晚
8/10 不錯哦
真實旅客
2018年7月28日
喜歡:員工素質和客房舒適度
真實旅客
於 2018 年 7 月住了 2 晚
10/10 有夠讚
GOPAL,Gopshk@gmail.com
2018年4月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice hotel at great location. Opposite mall have all shopping and restaurants.
GOPAL
於 2018 年 4 月住了 1 晚
10/10 有夠讚
真實旅客
2018年4月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good stay
Love the size of the tub! Thanks for the upgrade.
The service from breakfast F&B staff were better than Front Office, especially their English proficiency. Housekeeping was polite and provided good service.
Breakfast spread was good, but could improve on taste and heating mechanism. The same processed juice was prepared for breakfast, yet the water to cordial juice ratio was not the same, as we noticed that the juice on the second day was more sour. Hotel management should think of safety for staff who Work at Height. Ladder was used from 1st floor to 2nd floor when changing lobby curtain. 2 staff hold the ladder at each floor while the 3rd staff climb to the ceiling, no safety boots nor safety harness was used.
Hotel is beside a new mall, just be courageous enough to cross the busy road. Easy to catch Grab to go anywhere.
真實旅客
8/10 不錯哦
Jeslyn,Singapore
2018年3月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Hotel in the busy street
Great service from Hotel staffs, Friendly and helpful. The room is clean. Good spread of breakfast choices with many local delights!
The hotel provide free wifi for only 3 devices but the staff is kind enough to increase the no of devices for me.
Jeslyn
於 2018 年 3 月住了 1 晚
8/10 不錯哦
Patrick,Singapore
2018年3月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A relaxing and good experience. Hotel room was clean and services rendered by the staff were excellent. Would go back there again on my next visit.
Patrick
於 2018 年 3 月住了 2 晚
8/10 不錯哦
真實旅客
2017年11月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Voyage professionnel à Palembang. Le quartier est en chantier (construction du métro).
真實旅客
於 2017 年 11 月住了 2 晚
10/10 有夠讚
Tina,Indonesia
2017年10月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent service! They were very professional
I give two thumbs up for the Concierge staffs! Very friendly and attentive. About the rooms.. Some have been renovated but some are still old rooms. There are renovation construction in progress so be mindful of the noises.. They said the construction will stop at 5pm, but it was not.. I can still hear the noises up to 6 or 7pm. Quite disturbing. There was something wrong with the shower water too.. I couldn't set it up to warm. It was either too hot or cold. They need to fix that water heater.
Tina
於 2017 年 10 月住了 2 晚
8/10 不錯哦
真實旅客
2017年9月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel, great breakfast, but why have those exterior lights that shine in the guest rooms?
真實旅客
於 2017 年 8 月住了 4 晚
8/10 不錯哦
Younglae
2017年8月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
도보 5분거리 쇼핑센터가 있는 점이 장점이며, 숙박 또한 무난하며 대체적으로 편안한 편입니다. 1층에 있는 중국 레스토랑 및 이탈리안 레스토랑 또한 무난합니다. 2박 정도 숙박하시기에 편안한 편입니다.
Younglae
於 2017 年 7 月住了 2 晚
8/10 不錯哦
真實旅客
2017年7月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2017 年 7 月住了 3 晚
8/10 不錯哦
Artur
2016年11月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
City center hotel
Good hotel located center of Palembang next of shopping malls. In lobby bar and hotel restaurant they serve beer and wine.