Arrived at property went to room which was clean , sst on beds mattress needs to be replaced, very bad , I booked 2 rooms , Told front desk ,no other rooms was avail only 3rd floor.walk up . Elevators out of order , had my mom who is elderly and handicap. So I had to check out and then went to SpringHill suites. My card charge should not of been charged I did not stay there…