As I have shared previously related to my stay at the Red Roof Inn in Norwich NY, the owners have done a great job refurbishing the facility and the rooms. On this trip, a couple of things that were of concern: (1) The elevator was out of order, therefore carry luggage up the stairs was a challenge and, could prove very challenging for someone who is disable (permanently or temporary). So, if you are planning a stay and do need an elevator, call before you go. Fixing this elevator should be #1 priority of the hotel. (2) It appeared as if they have started having homeless individuals stay at the hotel again. I base this observation on a room near me and the occupants and some individuals hanging around the hotel. Other than the elevator, my stay was good.