Staff friendly, helpful and focused on customer satisfaction
katy
於 2024 年 11 月住了 1 晚
2/10 很糟糕
Miss E
2024年11月24日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
....
unclean, bed was broke so had to shove a pillow so it was uneven , dirty tissues in the room, bugs all over the place
Miss E
於 2024 年 11 月住了 1 晚
4/10 不太好
Richard
商務旅客
2024年11月21日
不喜歡:住宿環境和硬體和客房舒適度
Pretty poor.
Bedside lights not working, bath not holding water. TV remote didn’t work.
Beers at bar poor, almost flat. Half the items on the menu missing and very expensive. Breakfast was cold.
Stairs leading to rooms 1-18 dirty and carpets ripped.
Would not stay again.
Richard
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Colin
2024年11月19日
Colin
於 2024 年 11 月住了 2 晚
6/10 一般般
Scott
情侶出遊
2024年11月19日
喜歡:員工素質
不喜歡:住宿環境和硬體
Property needs a revamp. Room had wall damage, carpets damaged. Tv was broken on arrival but thankfully staff replaced the tv.
Beds gave us both a bad back every night.
Shower is no good for someone 6ft or taller!
Buffet breakfast was pretty bland but the breakfast was made to order on the weekend which was much better
Scott
於 2024 年 11 月住了 3 晚
8/10 不錯哦
derek
團體旅遊
2024年11月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant stay
Lovely place but restaurant was terrible half the menu not available i ordered fish and chips, the fish was massively overcooked the batter was really dark brown hard to cut into the peas were tasteless the only thing edible was the chips.
derek
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Jane
團體旅遊
2024年11月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice, friendly & relaxing hotel
Staff all very helpful & friendly, reception & dining/bar areas nicely decorated & very welcoming, corridors & stairwells need some updating. Rooms are clean & relaxing, room TV's could offer more range of channels.
Jane
於 2024 年 11 月住了 3 晚
8/10 不錯哦
Dave
商務旅客
2024年11月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Car park rip off
Whilst the Hotel was nice and friendly, I now been sent a car park payment. Which is ridiculous as I definitely log my registration number into the Hotel registration.. BEWARE OF THIS.
Dave
於 2024 年 10 月住了 1 晚
8/10 不錯哦
真實旅客
商務旅客
2024年11月2日
喜歡:整潔度、員工素質和住宿環境和硬體
真實旅客
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Daniel
2024年10月24日
Daniel
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Simon
家庭旅遊
2024年10月24日
喜歡:整潔度、員工素質和客房舒適度
Maria my angel
Having arrived at the hotel using a crutch to walk with. The checking receptionist then put me in room 17, with in his words just a few steps. Having descending a total of 14 steps, then finding the room was the last one down a vast corridor starting with room 1. The following morning at breakfast also up steps about 10 in total i met Maria a waitress in the breakfast room who saw my problems immediately. She said she would get my room changed and for the rest of my stay would bring my breakfast to me in the lounge area No steps involved. Later that day my new room 102 was on level flooring and the first room through door a much more accessible room for someone with Multiple Sclerosis. All in all it must said that Marias actions were above and beyond for which I was grateful.
Simon
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Paul
2024年10月22日
Paul
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Jack
2024年10月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jack
於 2024 年 10 月住了 1 晚
8/10 不錯哦
David
商務旅客
2024年10月17日
喜歡:整潔度和客房舒適度
The Bridge of hospitality
The location is great views of Humber Bridge superb food in evening Pie very special but television in room yucky needs smart link plus please mugs in room we walked the Bridge I am part of Limbless Association with Prosthetic leg and my wife plus 38 of us David and great staff on desk plus all round
David
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Herbert
2024年10月14日
喜歡:整潔度和員工素質
Herbert
於 2024 年 10 月住了 1 晚
6/10 一般般
Joe
2024年10月6日
不喜歡:整潔度和住宿環境和硬體
Thd sign for parking says all hotel guests must pay for parking but in fact its free.
But only when you go inside.
The sign says pay upon arrival.
I have emailed the parking company but nothing back so far.
Why is the sign there ??
3 night stay room not cleaned
Joe
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Jim
2024年9月25日
Jim
於 2024 年 9 月住了 1 晚
6/10 一般般
lee
2024年9月25日
喜歡:整潔度
lee
於 2024 年 9 月住了 1 晚
6/10 一般般
Andy
2024年9月13日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Shower curtain hanging off. Dirty towels on rail.
Andy
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Carol
2024年9月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Carol
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Alistair
商務旅客
2024年9月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Alistair
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Christopher
商務旅客
2024年9月8日
喜歡:整潔度、員工素質和客房舒適度
Good value for money with nice views
It was a quick stop. The room was fairly basic as priced but comfy and good value for money. Had a nice view of the bridge and gardens and a lovely breakfast in the morning
Christopher
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Thirza
2024年9月1日
喜歡:整潔度和員工素質
.friendly place would stay again
Thirza
於 2024 年 8 月住了 1 晚
6/10 一般般
Anthony
2024年8月30日
不喜歡:整潔度、員工素質和住宿環境和硬體
Could do better.
Room was a little tired need some renovation to upgrade. Holes in the carpet and bath panel warped.
Dinner service was shambolic. We gave up and went out, as another couple had been waiting 1hr 10 mins for food. The poor lad behind bar was trying his best to take orders but nothing was coming out of kitchen.