十大人氣寧海飯店推薦 | 寧海住宿訂房限時優惠 NT$248起

"The hotel was good but I found it annoying that they insist on you using their app to book activities and order food but they do not have WiFi around the property. Only in the main lobby. So unless you bought a Vietnam sim or have your own WiFi you cannot use the app. I suggest they improve WiFi around property if they insist on customers using the app. Additionally we booked a room that slept 4 and had a bed and sofa bed in the photos. When we got there they said yes it has that but if we want the sofa bed opened and with bedding we need to pay 750,000 dong per night. I found this ridiculous as we picked the room because it had the bed and sofa bed and now they were trying to force us to pay for what we had already paid for. Their initial solution was to suggest we just upgrade to a villa for an additional cost. In the end after much negotiation they agreed to open the pull out sofa. I’m not sure how many others have been pressured to pay to open this sofa when they booked the room already because the photo showed it. I think it’s false advertising and really made me feel like they were scamming us. Food prices too high for what it is too."

"We stayed here for a week and it was great place to relax. The executive lounge was a welcomed place to go after a day by the pool, but it would have been nicer to have more food options available and for longer periods of time considering the price. Part of the executive lounge perks was a turndown service which did not happen. We also booked an airport pickup which was forgotten about which was a bit disappointing. These were just minor details which could have been opportunities for the hotel to really demonstrate their customer care in addition to their usual good service but it didn't seem like it occurred to the staff to ask us about our stay. Also, putting on more busses to and from nha trang would be really useful for guests too."