Room it's great, but to lift it's not that nice, also the lift and lobby look quite old, btw there is shopping mall across the road, which is very convience
真實旅客
於 2018 年 1 月住了 1 晚
8/10 不錯哦
Li
2017年12月8日
喜歡:整潔度、員工素質和住宿環境和硬體
到的时间比较晚,酒店挺有特色的,工作人员也很热情,基本满意,就是晩上有点热
Li
於 2017 年 12 月住了 1 晚
2/10 很糟糕
Rachel
團體旅遊
2024年11月10日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Extremely rude receptionist who had a bad attitude right from the start. I mentioned I had called the day before to ask about an early check in. The lady I had spoken to said if the room was ready we’d be able to check in, but couldn’t guarantee it. No mention of a charge. Upon check in, receptionist said room was ready but it’d be $60 to check in early. We arrived at 12.30 so 1.5 hours early. I said the lady on the phone never mentioned a charge. Receptionist said “of course there’s a charge, we had to get the room ready for you early!” She then proceeded to tell me that all hotels in the world charge for early and late check ins. I said no they don’t. She said yes they do and kept arguing with me!! She was just unbelievably rude and it was totally unnecessary. The room had some gross thing stuck to the bedside table and there was someone else’s old food in the fridge. Won’t be staying there again!!
Parking is terrible, I don't want to park on the street overnight it doesn't feel safe.
The bathrooms are outdated, the carpet isn't great. The pool closes too early at night and there's no gym. Not what I'd expect from a Mercure more like an Ibis.
Jade
於 2024 年 9 月住了 1 晚
8/10 不錯哦
sharon,Surrey Hills
2024年9月15日
sharon
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Neha
親子旅遊
2024年9月1日
喜歡:整潔度和員工素質
Mercure Newcastle is a good option for travelling with family.
Neha
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Simon
商務旅客
2024年8月15日
喜歡:整潔度、員工素質和客房舒適度
Bathroom needs renovations cracked tiles in bath/ shower area near taps fixed with no more gaps not replaced. Overall batheroom needs renovation other than than that room comfortable.
Simon
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Andy
2024年8月1日
喜歡:整潔度、員工素質和住宿環境和硬體
Very handy central location. Everything a short walk away.
The staff were very helpful.
Andy
於 2024 年 7 月住了 2 晚
10/10 有夠讚
Anthony
商務旅客
2024年8月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Always great here
Anthony
於 2024 年 6 月住了 1 晚
8/10 不錯哦
Vanessa
2024年7月24日
Very good location, room very comfortable clean and well fitted out.
The outside area needs urgent updating bad trip hazard at entry to motel.
Vanessa
於 2024 年 7 月住了 2 晚
6/10 一般般
Christie
家庭旅遊
2024年7月20日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Just stayed for an overnight whilst travelling through. Beds and bedding were amazing! Good location near restaurants.
Microwave in the room didn’t work, bath/shower was dirty and paint peeling off whilst the water waa hitting it. Hand soap dispenser was in the shower and body wash was in the hand basin and you couldn’t swap it over. Body lotion pump didn’t work. Room was a little dirty and dusty. Toilet seat was broken and toilet lid wouldn’t stay up. Motel is a little dated and run down.
Christie
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Vincent
2024年7月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Vincent
於 2024 年 7 月住了 2 晚
8/10 不錯哦
Scott
2024年7月10日
Scott
於 2024 年 7 月住了 1 晚
6/10 一般般
Dilukshi
家庭旅遊, 親子旅遊
2024年7月7日
喜歡:員工素質
不喜歡:整潔度
Overall staff and location of property was good. However it appears that the room was not cleaned properly prior to our stay.