2/10 很糟糕
HUASONG
情侶出遊
2024年12月24日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The central air conditioning in the room is broken, and they placed a portable air conditioner, but it’s also faulty. When turned on, it makes such a loud noise that it’s impossible to sleep. The front desk staff were very arrogant, claiming it was our problem and that no one had complained before. That’s because the weather in New York has gotten cold recently, and that’s why we needed to use the air conditioner. They assumed it was the guest’s problem without even understanding the issue. This is not the way to solve the problem!