First the room wasn’t clean, especially the bathroom, there was hair in the small windowsill and on the shower wall. There was buckling carpet in the middle of the room where it was a trip hazard. There was dried food on the carpets and something smashed on the side of the mattress. Second, our room was directly across the street from noisy construction, which they should have had told us about and offered to move us. They cannot control construction, but at the very least should have disclosed it. Coffee was cold in the lobby. Lastly, upon leaving for airport, we were going to Uber, but bellman said their service was cheaper at a flat rate of $65. Driver didn’t even say hello or talk at all. We were charged $71.50 before any tip, so it’s not a flat rate. He didn’t even thank us for the tip. Overall, we would not stay there again given all the other options in Manhattan.